We are looking for a dynamic, security minded person who is able to commit to a long term position in the hotel industry. We are looking for a Security Supervisor for a hotel located right downtown Toronto, conveniently located by a Union station.
There is no on site parking available so use of transit is recommended. Please do not apply if you are unwilling to attend the site using transit or finding your own parking.
Opportunity available:
- Full time, Monday to Friday, 0700h - 1500h (occasional ends at 1900h)
- Occasional weekends based on client request
- Shared on call weekend duties (paid) on a rotating schedule (once a month)
Job Requirements:
- Ontario Security Guard License
- Standard First Aid CPR-C + AED
- Experience at a hotel and successfully enforcing site protocol
- 2 years experience in security and customer service
- 1 year experience as a security supervisor
- Must be professional and presentable
- Have excellent communication, customer service, and report writing skills
- Shared on call rotation on weekends (once a month, paid)
Duties:
- Share paid on call duties on weekends/evenings on a rotating schedule
- Handle sick calls/day off requests during work time
- Manage schedule for site
- Constant communication with Head Office management team to ensure everyone is kept in the loop of site issues
- Handle minor disciplinary issues with direction from HR
- Unafraid to ensure all who enter the property are guests, employees, or have business at the hotel
- Conduct hourly exterior and interior patrols
- Enforce the "Trespass to Property Act"
- Write and submit reports in a timely manner
- Respond to calls from Manager on Duty and guests in a timely manner, with follow up occurring where necessary on the next shift
- Work with site staff
- Liaise with Toronto Police and other emergency services
- De-escalate potential situations
- Communicate with their team
- Be flexible with work assignments
Pay: $18.75-$19.75 per hour
Experience:
- security: 1 year (required)
- customer service: 1 year (required)
Licence/Certification:
- Ontario Security Guard License (required)
- Standard First Aid CPR - C + AED (required)
Work Location: In person
