We are looking for someone who is personable, organized, motivated, and passionate about providing exceptional patient experiences. If that sounds like you, we'd love to hear from you!
Who We Are
Horizon Joint & Wellness is a patient-focused multidisciplinary clinic dedicated to helping individuals improve their health, mobility, and overall well-being through personalized care.
As part of our healthcare group, we also work closely with Horizon Cosmetic & Vein, a modern medical aesthetics and vein clinic providing cosmetic and medical treatments in a professional and welcoming environment.
Our mission is to ensure every patient feels valued, supported, and cared for from their first interaction with our clinics.
What We Are Looking For
We are seeking a highly motivated, detail-oriented Receptionist / Patient Care Coordinator who thrives in a fast-paced environment and enjoys building positive relationships with patients.
Do you:
- Take pride in delivering outstanding customer service?
- Enjoy helping people and creating a welcoming environment?
- Excel at staying organized and managing multiple tasks?
- Have strong communication skills and attention to detail?
- Enjoy working collaboratively as part of a healthcare team?
If so, we encourage you to apply.
Responsibilities
- Welcome patients and provide a positive first impression for both clinics
- Answer and direct incoming phone calls, emails, and patient inquiries
- Schedule and manage appointments for Horizon Joint & Wellness and Horizon Cosmetic & Vein
- Coordinate referrals, consultations, and patient communications for both clinics
- Process payments, maintain accurate patient records, and assist with billing and invoicing
- Manage direct billing and insurance-related administrative tasks
- Assist with patient intake forms and clinic documentation
- Maintain a clean, organized, and professional reception area
- Support day-to-day clinic operations and administrative tasks as required
- Work collaboratively with practitioners, physicians, and clinic staff to ensure a seamless patient experience
Qualifications
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to manage a high volume of phone calls, appointments, and patient inquiries
- Professional, dependable, and patient-focused attitude
- Experience with scheduling software or Electronic Medical Records (EMR) systems is an asset
- Experience in a medical, chiropractic, physiotherapy, wellness, or aesthetic clinic setting is preferred
- Ability to work independently while contributing positively to a team environment
- A willingness to learn and grow within the organization
Pay: $18.00-$23.00 per hour
Benefits:
Experience:
- Medical Receptionist : 1 year (preferred)
Work Location: In person
