Are you looking for a stimulating and sustainable career within a well-established local company? At HydroSolution, we are proud to have contributed to the Quebec market for over 65 years. Thanks to our products, most of which are manufactured in Quebec, we offer not only job stability but also real opportunities for professional growth. Join a committed team and play an active role in our growth!
Role
As a Customer Service and Sales Representative, we will leverage your sales skills and persuasive abilities to advise clients on their needs for heat pumps, electric vehicle charging stations, and water heaters, closing a record number of deals each day! Through comprehensive product training, you will become the expert, providing clients with sound advice on the right product for their needs.
Your goal? To handle inbound calls and web inquiries to acquire new clients, while ensuring an exceptional customer experience to meet (or exceed) expected results.
Responsibilities
- Answer inbound calls and email inquiries, acting as an expert to offer the best product and service solutions based on client needs;
- Effectively advise clients and close deals according to their requirements;
- Exceed customer development expectations by converting more interested clients;
- Act as a company ambassador to potential clients;
- Support clients with their online transactions and process web submissions;
- All other related tasks.
Ideal Requirements
- Be recognized for your sales and negotiation skills;
- Be motivated by achieving results and new challenges;
- Demonstrate active listening skills and excellent communication with clients;
- Work easily in a team and be naturally dynamic;
- Have a genuine desire to help clients find the best solutions for them;
- Be available according to operational needs (8:00 a.m. to 7:00 p.m., Monday to Friday).
- Bilingualism is required for this position to effectively answer incoming calls from our clients, both English and French speaking, and provide quality service in both languages.
Here, we take care of our heroes by offering them:
- Complete training on our products
- A starting salary of $22.19$ plus monthly bonus
- 2 sick days and up to 4 wellness days to take whenever you want throughout the year
- A group insurance plan (supplementary health, prescription drugs, dental, life and vision, etc.)
- A group RRSP
- Hybrid teleworking: 1 day per week in the office!
- Free covered parking
- A wellness program
- An employee referral program
- Team activities and motivating contests
- A casual dress code.
About Us
At HydroSolution, everyone’s work is a source of inspiration and pride. Together, we offer much more than products—we provide peace of mind to Quebecers by offering turnkey solutions for their comfort and safety.
Water heaters, charging stations, heat pumps, leak detection systems, water purifiers… our services continue to evolve to meet the needs of today and tomorrow. We may not save lives… but we sure rescue bad days! That’s why we see our employees as everyday heroes for thousands of Quebecers.
Do you have what it takes to join a dedicated team committed to making life easier for its customers? Apply now—this opportunity could change your life too!
Type d'emploi : Temps plein, Permanent
Rémunération : à partir de 22,19$ par heure
Heures prévues : 37.5 par semaine
Avantages :
- Assurance Dentaire
- Assurance Invalidité
- Assurance Maladie Complémentaire
- Assurance Vie
- Assurance Vision
- Congés payés
- Cotisation égale au RÉER
- Événements d'Entreprise
- Programme d'Aide aux Employés
- Stationnement sur place
- Tenue Décontractée
- Travail à domicile
Expérience:
- Ventes internes: 1 an (Souhaité)
Langue:
Lieu du poste : Télétravail hybride à Anjou, QC H1M 3S3
