Entity: WELL Health Clinic Network Inc.
Job Title: Medical Office Assistant
Type: Full Time
Location: WELL Health Clinic – Fairview Slopes, Vancouver
Salary Range: $20.00 - $22.00 CAD per hour
About the Company:
WELL Health is a publicly traded (TSX:WELL) high growth health technology company headquartered in Vancouver, Canada but with a total of 7 offices located throughout North America including Quebec, Ontario, and several US locations.
The company is also supported by a rapidly growing, diverse and dedicated team that consists of over 4500 team members working remotely and in over 220+ outpatient medical clinics, and as mentioned, 7 office locations throughout North America.
WELL, strives to ensure that its workplaces are nurturing and safe, a place where diversity is powered and where we all feel part of a larger WELL Health family.
For more information about the companies, visit; www.well.company, wellclinics.ca
Position Summary:
The Company is currently searching for a motivated team player to join the exciting, fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.
What you will be doing:
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Administrative duties - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.
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Lab Duties - include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
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Patient Care duties – Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
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General duties – To ensure to always keep patient information confidential and secure. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.
You have:
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High school diploma or the equivalent
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Exceptional customer service skills
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A Team Player
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Strong verbal and written communication skills
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Attention to detail and ability to plan, organize, and prioritize work.
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Ability to work independently as well as with a team.
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Ability to analyze, problem-solve and take the initiative.
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Open and accountable
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Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
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Experience as an MOA or MOA programs certification is an asset.
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Experience with EMR system OSCAR and a good understanding of MSP billing are assets.
The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.
WELL, is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.
This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.
WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.
Want Read more about us: https://stories.well.company/
