Custom Fire & Sprinkler Services was born from the vision that a transparent, honest approach was needed in the fire protection services industry.
Our team builds value and relationships through forming custom approaches for our client’s individual needs and in executing on those approaches through experience, pro-activity and a conscious recognition of the importance of the services we are engaged for.
Custom Fire and Sprinkler Services is opening applications for an Inside Sales / Customer Service Representative would be in charge of taking on tasks throughout the office, such as:
- Being a point-to-point contact for inside sales and quote follow ups
- Corresponding with clients to resolve issues, answer questions
- Assist in generating quotes
- Corresponding with technicians when required
- Assisting senior and office staff with day to day operations
- Relaying information and parts to and from the office
- Handling inbound/outbound calls
- Maintaining good relations with customers
- Ensuring that technicians complete notes and documents correctly;
- Other duties as assigned.
What we’re looking for:
- Experience in the fire alarm/sprinkler industry a plus (NFPA);
- Valid Driver’s license;
- Strong command of the English language, both written and verbal;
- Excellent oral, written, and communication skills;
- Ability to take ownership and resolve conflict;
- IT Literacy.
Job Types: Full-time, Permanent
Pay: From $50,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Experience:
- B2B sales: 1 year (required)
Work Location: In person
