Job Description
Quality Assurance Manager
Posting Start Date: 7/8/26
Technical
Canada
Trenton Sidney
Full Time
Experienced - over 5 years
ID: 80462
WHO ARE WE?
At Nexans our global vision is to electrify the future. For over a century, Nexans has played a crucial role in the electrification of the planet. With around 28,000 people in 42 countries, the Group is leading the charge to the new world of electrification: safer, sustainable, renewable, decarbonized and accessible to everyone Nexans recognizes the differences that make each employee valuable and unique.
WELCOMING YOU TO THE TEAM
Our story starts in 1911, manufacturing cables to support the distribution of power generated from Niagara Falls, Nexans has proudly contributed to Canada's growth. We have been involved in many of Canada's most ambitious projects; from dams, bridges, energy transmission and distribution to railroads and transportation. We are a vertically integrated manufacturer and our products are made at facilities located in Quebec, Ontario, and Saskatchewan.
Electro Cables, a Nexans company, is growing and is currently hiring for a Quality Assurance Manager to support operations at both of our Trenton, Ontario facilities — Sidney Street and Riverside Drive.
As a Quality Assurance Manager, you will report directly to the Plant Manager. This position will be dedicated to our Trenton plants in a cable manufacturing plant environment and requires regular interaction with production areas.
GETTING TO KNOW THE POSITION
One of the strategic orientations that Nexans pursues consists in capturing growth and differentiating its offer by escalading the value chain from the production of cables towards the provision of innovative cable systems and services and solutions to better address the current and future needs of our partners and customers.
The Quality Assurance Manager is responsible to develop and implement a quality program that will involve all manufacturing departments to ensure compliance with customer quality requirements and governing standards quality requirements. The Quality Assurance Manager will ensure production processes are capable to produce quality product and will work with Maintenance and Production to resolve process problems. They are also responsible to collect and analyze quality and non-quality data so that it can be used for continuous improvement of CONQ.
HOW YOU MAKE AN IMPACT
Quality Management System:
Lead, maintain, and continuously improve the plant’s Quality Management System in compliance with ISO 9001 standards.
Develop, implement, and manage the Quality Policy and Quality Manual to ensure consistent production of high-quality products and maintains ISO 9001 certification.
Develop and oversee internal and external audit programs, ensuring effective execution, compliance, and timely closure of corrective and preventive actions (CAPAs).
Ensure all processes, procedures, and documentation meet regulatory, customer, and company quality requirements.
Quality Performance/KPIs :
Analyze quality performance metrics, identify NCMR trends, and drive continuous improvement initiatives to reduce defects and enhance product reliability.
Develop data collection to track First Pass Yield (FPY), rework rates, and Cost of Non-Quality (CONQ) to improve overall product and process efficiency.
Establish and oversee quality monitoring across the entire product lifecycle, from incoming materials through in-process controls, final electrical testing, and laboratory analysis, ensuring full compliance with customer specifications and applicable regulatory requirements. (e.g. CSA, UL) standard.
Monthly reporting of quality KPIs
Customer, Supplier & Certification Bodies:
Manage customer complaints and supplier quality issues, ensuring root cause analysis (RCA) and effective corrective actions are implemented.
Manage third-party inspections (TPIs) in accordance with customer Factory Acceptance Test (FAT) requirements.
Manages routine surveillance Product inspections (e.g. UL and CSA).
Attend customer quality meetings and prepare all required reports to communicate performance, address non-conformities issues, and ensure compliance with customer requirements.
Team & Leadership:
Lead and mentor the quality team, fostering a culture of accountability, continuous improvement, and operational excellence.
Collaborate with production, engineering, and supply chain teams to resolve quality issues through spearheading daily RCAs and implement robust process controls.
Drive employee engagement in quality programs through training, communication, and continuous improvement initiatives
Lead initiatives that foster a proactive quality mindset, ensuring all teams take ownership of product and process quality across all functions.
Review employee’s performance and career plans accordingly
Control expenses to ensure that the budget is maintained and implement any expense reduction measures.
Maintain test equipment calibrations to ISO 17025
Ensure that all Health and Safety as well as Environmental regulations are complied and maintained within Quality team.
Expected Results:
Low level of customer complaints
Satisfied Customers
World class CONQ
Improved production flow
Implement ISO 14001
WHAT YOU BRING TO THE ROLE ?
KEY COMPETENCIES & REQUIREMENTS
University degree in Engineering or equivalent along with 5+ years experience in a manufacturing environment
Excellent interpersonal and teamwork skills are a must
Excellent verbal and written communication skills
Process thinking and problem solving skills
Impact driven, willingness to make things happen
Excellent organizational skills
Excellent mechanical trouble shooting skills
Business sense, visionary / out of box thinking
Good understanding of Quality Assurance principles
Customer focused
Substantial understanding of wire and cable products and processes
Analytical and structured: capability to analyze & reconcile high quantity of data with complex files
Ability to prioritize and effectively handle several projects simultaneously
Occasional after hours work and calls
Type of Position: New position
Use of AI: None
Salary: [$120,000.00 per annum to $130,000.00 per annum]
Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
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