Job Type: Part-Time Position (open availability – Mornings, Evenings, Weekends)
Wage: $26.00/hour
Location: Prosserman JCC, 4588 Bathurst Street, North York ON (Bathurst St. and Sheppard Ave. W.)
Who We Are:
The Jewish Community Centre (JCC) is more than just a workplace—it’s a vibrant hub of culture, connection, and
community. As one of the largest engagement platforms in the Greater Toronto Area, we offer a diverse range of
programs, including arts, fitness, education, daycare, summer camps, and more.
With a bold goal to triple our community engagement through 2026, we are on a transformative path to become the
beating heart of Jewish life in the region. Join us in shaping the future of the JCC experience for 75,000+ people
annually!
Are YOU our ideal JCC Aquatics Supervisor?
The Aquatics Supervisor actively engages clients, students, instructors, lifeguards in a face-to-face manner during
operational hours. They create individual plans for staff for improvement on lessons, lifeguarding skills and facilitating
cleanliness. When working with members and guests, the Aquatics Supervisor responsibilities include excellent
customer service, problem solving for client concerns/complaints and de-escalation of situations where members are
involved.
Key Responsibilities:
Customer Service & Leadership
- Maintain high standards of professionalism and conduct.
- Train and evaluate staff in customer service and conduct expectations.
- Provide ongoing feedback and support to staff
- Share accurate information about aquatic and facility-wide programs.
- De-escalate and manage participant and family concerns.
Staff Supervision
- Support hiring, onboarding, training, and supervision of aquatic staff.
- Promote clear and open communication within the team.
- Help implement safety and skills training programs.
- Communicate policies and decisions from management to staff.
- Address disciplinary issues and ensure operational standards are upheld.
- Supervise lifeguard rotations and health/safety compliance.
- Complete swim assessments, attendance, and report cards.
- Teach, supervise, and support swim lessons and lifeguarding duties.
- Conduct performance audits and document staff interactions.
Facility Operations
- Maintain cleanliness of pool deck and storage areas.
- Ensure completion of pool chemical tests and documentation.
- Assist with administrative tasks as assigned.
- Ensure all safety equipment is functional and up to standard.
What do you bring?
- National Lifeguard Certification, Standard First Aid CPR-C, LSS instructor
