Medical Office Assistant
Job Summary
We are seeking an experienced, enthusiastic, and organized Medical Office Assistant to join our growing healthcare team. The ideal candidate thrives in a fast-paced medical environment, is eager to learn, and takes pride in providing excellent service to clients. This is a new and unique role that offers variety, challenge, and the opportunity to contribute to the growth of our healthcare services.
Under the direction of the Director of Health, this role supports the coordination and administration of vaccine clinics. The position acts as the primary point of contact for clients, responding to inquiries, confirming clinic details, and coordinating logistics such as staffing, locations, vaccine and supply needs, equipment requirements, and clinic setup. The successful candidate will also work closely with pharmacy and healthcare teams to coordinate staffing schedules, manage operational changes, troubleshoot scheduling or supply issues, and help ensure clinics run smoothly and efficiently.
Skills
- Excellent communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Proficient in the use of Technology using Microsoft applications
- Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Keeping exam rooms and common areas clean and organized.
- Assist with patient care e.g., rooming clients, taking vital signs.
- Maintain accurate electronic medical records (EMR) using systems such as Accuro.
- Collaborate with healthcare providers to facilitate excellent patient care.
- Handle administrative tasks with accuracy and efficiency.
- Ensure compliance with PHIA regulations and maintain patient confidentiality.
- Prepare and maintain vaccine clinic documentation, consent forms, reports, bookings, attendance records, and follow-up communications
Experience
- Graduate of a Medical Office Assistance training program preferred but an equivalent combination of education and experience will be considered.
- Minimum 3 years of experience in a healthcare, pharmacy, medical clinic, or administrative coordination role preferred.
- Familiarity with electronic medical records (EMR) systems, particularly Accuro.
- Previous experience coordinating appointments, clinics, events, or healthcare services is required,
- Experience working in a fast-paced, customer-service-focused environment with multiple competing priorities.
We encourage candidates who are passionate about providing quality healthcare support to apply for this rewarding position.
Operational Hours & Schedule:
Operational hours and Schedule are predominantly day shifts Monday to Friday with no evenings or work on stat holidays. This role will require you to work in multiple different locations and even at times from home. A reliable vehicle is required for this role.
Wages will be based on experience.
Why Join Northway?
At Northway Health we believe in making a difference—not only for our patients but for our team. We are committed to creating a workplace where you feel valued, supported, and inspired to grow.
When you join us, you’ll enjoy:
- Competitive Compensation – Fair pay that recognizes your experience and expertise with performance incentive plans.
- Comprehensive Health & Dental Coverage – Including prescription drugs, vision care, dental, paramedical services, and more.
- Life & Disability Insurance – Peace of mind with coverage for life’s unexpected events.
- Travel Medical & Trip Interruption Insurance – For worry-free adventures.
- Wellness Programs – Access resources to help you stay healthy, including online wellness tools and employee assistance.
- Retirement Savings Support – Eligible for DPSP matching for employees working more than 30 hours per week.
- Paid Time Off – Vacation time to recharge and enjoy life outside of work.
- Professional Growth – Opportunities for continuous learning, innovative practice, and skill expansion.
- A Supportive Team Culture – Work alongside passionate colleagues who value collaboration, compassion, and community impact.
Pay: $20.00-$25.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Application question(s):
- What are your wage expectations?
- Can you travel to multiple different locations?
Location:
- Winnipeg, MB R3T 2G2 (required)
Work Location: In person
