Job Overview
We are seeking a dedicated and detail-oriented Dispatcher to join our team in shift time of Monday-Friday 9-5pm. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include managing inquiries, resolving issues, and ensuring a smooth experience for our clients. The ideal candidate will possess strong communication skills and a keen ability to analyze customer needs.
Duties
- Respond to customer inquiries via phone and email.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Communicate effectively with customers regarding bookings.
- Maintain professionalism and excellent phone etiquette while interacting with clients.
- Collaborate with internal teams to resolve customer issues promptly.
Skills
- Proficient in data entry with attention to detail.
- Strong communication skills with the ability to articulate information clearly.
- Ability to analyze situations critically and provide effective solutions.
- Comfortable using phone systems with excellent phone etiquette.
- A proactive approach to problem-solving and customer satisfaction.
Join us in delivering outstanding service to our customers while growing your career in a supportive environment!
Job Type: Full-time
Pay: $23.00-$25.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- RRSP match
Work Location: In person
