Office Administrator
Blue Brothers® Services Inc.
Full-Time | In-Office Position
Coquitlam, British Columbia
Professional Office Administrator Wanted
Blue Brothers® Services Inc. is a rapidly growing service company operating across Western Canada. We specialize in air duct cleaning, dryer vent cleaning, furnace cleaning, commercial kitchen exhaust systems, and commercial/residential property services.
We are seeking a highly organized, professional, and dependable Office Administrator to join our team in a full-time, in-office role.
This position is a critical part of our daily operations. The right candidate will be responsible for helping manage office administration, customer communication, technician scheduling, dispatching, invoicing, payroll coordination, and supporting with day-to-day business operations.
We are looking for someone who is detail-oriented, efficient, confident in communication, and capable of handling a fast-paced work environment with professionalism.
Key ResponsibilitiesOffice Administration
- Answer incoming phone calls professionally and efficiently
- Respond to customer emails, service inquiries, and follow-up requests
- Schedule service appointments and manage daily bookings
- Confirm upcoming appointments with customers
- Prepare and send estimates and follow up on outstanding quotes
- Maintain organized office operations and administrative systems
Dispatch & Scheduling
- Coordinate technician schedules and daily dispatching
- Manage route planning and service timelines
- Communicate schedule updates with both customers and field technicians
- Handle urgent schedule adjustments and service changes promptly
- Ensure smooth day-to-day operational flow between office and field teams
Invoicing & Accounts Support
- Prepare and send customer invoices
- Follow up on outstanding balances and overdue payments
- Maintain accurate billing records and customer account details
Payroll & Internal Administration
- Track employee hours and payroll submissions
- Coordinate payroll information with accounting
- Monitor commissions, bonuses, and technician upsells
- Maintain employee records and internal reporting systems
Qualifications
- Previous experience in office administration, dispatching, scheduling, or operations management preferred
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Professional phone etiquette and customer service skills
- Ability to work independently and manage multiple priorities
- Strong problem-solving ability and decision-making skills
- High level of reliability, professionalism, and accountability
What We Offer
- Full-time, long-term in-office position
- Stable and professional work environment
- Supportive leadership and team culture
- Opportunity to grow with a rapidly expanding company
At Blue Brothers®, we value professionalism, loyalty, and people who take pride in their work. We are looking for someone who wants more than just a job - we are looking for someone who wants to build a career with a strong and growing company.
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How to Apply
Please submit your resume along with a short introduction explaining why you would be a strong fit for this position.
We appreciate all applications; however, only selected candidates will be contacted for an interview.
Blue Brothers® Services Inc.
Dependable service, just like family.
Job Types: Full-time, Permanent
Pay: $20.00 per hour
Expected hours: 40 per week
Work Location: In person
