Front Desk Receptionist/Salon Co-ordinator
Job Type: Part-Time (with potential for Full-Time)
About Us
We are a busy, client-focused massage therapy clinic dedicated to providing exceptional care in a warm and welcoming environment. We're looking for a friendly, organized, and reliable Front Desk Receptionist to be the first point of contact for our clients and help keep our clinic running smoothly.
Position Summary
As our Front Desk Receptionist, you'll play an important role in creating a positive experience for every client. The ideal candidate is personable, detail-oriented, comfortable using computers, and able to multitask in a fast-paced environment.
Responsibilities
- Welcome clients with a warm and professional attitude.
- Answer phone calls, emails, and text messages.
- Schedule, reschedule, and confirm appointments.
- Process payments and issue receipts.
- Direct bill insurance providers when applicable.
- Maintain accurate client records and confidentiality.
- Keep the reception area clean, organized, and inviting.
- Assist therapists with administrative support as needed. Laundry duties.
- Restock clinic supplies and complete light housekeeping duties.
- Open and/or close the clinic following established procedures.
- Helping clients with retail sales.
Qualifications
- Previous customer service or reception experience preferred.
- Experience in a medical, wellness, or massage clinic is an asset but not required.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Comfortable learning booking and payment software.
- Professional appearance and positive attitude.
- Ability to work independently and as part of a team.
- Reliable and punctual.
What We Offer
- Friendly and supportive work environment.
- Flexible scheduling.
- On-the-job training.
- Opportunities for growth within the clinic.
- Employee discounts on services.
- Competitive hourly wage based on experience.
Schedule
- Part-time
- Day, evening, and occasional weekend shifts
- Approximately 15–30 hours per week
Skills
- Customer service
- Communication
- Organization
- Multitasking
- Computer proficiency
- Attention to detail
- Problem-solving
- Teamwork
Pay: $15.00-$18.00 per hour
Benefits:
- Company events
- Flexible schedule
- On-site parking
- Store discount
Application question(s):
- Do you have at least 1 year customer service experience?
- Do you have previous reception or front desk experience?
- Do you have experience in retail sales?
- Are you legally authorized to work in Canada?
- What interests you about working at Organic Oasis Spa & Salon?
Work Location: In person
