Are you a confident, detail-oriented Dental Administrator who thrives in a dynamic environment? At Midpark Dental, we’re looking for an enthusiastic and organized professional to join our team. You’ll be the first point of contact for our patients — both on the phone and in person — and play a key role in keeping the clinic running smoothly.
This is more than a front-desk role — it’s about delivering exceptional service, staying steps ahead in a busy day, supporting treatment coordination, and helping patients feel cared for at every interaction.
What You’ll Do:
- Greet and check-in patients with warmth and professionalism
- Schedule appointments efficiently to support both patient care and clinic flow
- Manage patient communications (calls, emails, confirmations, follow-ups)
- Coordinate treatment plans and proactively contact patients regarding outstanding or unscheduled treatment
- Process insurance claims and payments with accuracy
- Use ClearDent and MaxAssist daily to manage appointments, recalls, and treatment follow-ups
- Support the clinical team with administrative tasks and coordination
- Problem-solve on the go and keep a calm, positive energy throughout the day
About You:
- A proactive and organized administrator with 1+ year of dental administration experience
- Confident using ClearDent, MaxAssist, or similar dental software
- Comfortable discussing treatment plans and following up with patients to support case acceptance
- A strong communicator who can build trust with patients quickly
- Adaptable, reliable, and comfortable working both independently and with a team
- Able to manage multiple priorities without losing attention to detail
- A people person — warm, friendly, and patient-focused in every interaction
Schedule:
Schedule One:
Mondays 6:30am-2:30pm
Tuesdays 6:30am-2:30pm
Wednesdays 12:30pm-8:30pm
Thursdays 12:30pm-8:30pm
Fridays 7:30am-3:30pm (1 off every 4 weeks)
Saturdays 7:30am-4:00pm (1 every 4 weeks)
About Us:
- Supportive and collaborative team environment
- On-site parking
- Exclusive Employee Perks include comprehensive medical and wellness coverage, dental courtesies, company events, appreciation days, and team building activities
- Competitive pay
Ready to Apply?
If you’re ready to bring your skills, positivity, and passion for patient care to a clinic that values excellence, teamwork, and proactive treatment coordination — we’d love to meet you.
Job Type: Full-time
Pay: $24.00-$31.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- Company events
- Dental care
- On-site parking
Application question(s):
- Have you worked with Cleardent software before?
- What prompted you to apply for this position?
- How many years have you worked as a dental administrator in Alberta?
Work Location: In person
