The Strathcona Hotel, in the heart of beautiful Victoria British Columbia is looking to hire a reliable, mature and energetic individual to join our Front Desk team.
Our ideal candidate enjoys working with others and thrives to deliver a positive and pleasant experience to our guests. You must be dependable, organized and enjoy both clerical duties and customer relations.
Previous accounting experience is not mandatory.
Shift hours: 11:30pm to 7:30am
Availability is required for: Thursday, Friday, Saturday, and Sunday nights - flexibility is a requisite
Duties and Responsibilities included but not limited to:
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Check-in late night arrivals
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Check-out early morning departures
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Create new reservations for walk in guests, and create, modify, and cancel reservations for future stays
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Answer telephone enquiries about the hotel and attached venues
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Assist guests in house with requests and concerns
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Work with the Security team to ensure the comfort of hotel guests, and ensure quiet time and occupancy policies are adhered to
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Assist team members with cashing out, and signing in/out keys
We offer:
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50% off meals while working or when visiting as a guest
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10% at the Strath Ale Wine and Spirit Merchants
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Health and dental benefits
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Opportunity to attend free shows and events
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Fun work environment with opportunities for development and career advancement
Apply today to learn more about this exciting opportunity.
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Passion for guest service
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Excellent interpersonal and time management skills
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Exceptional communication skills, both written and oral
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Must be a team oriented & motivated individual
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Highly organized, results-oriented with the ability to be flexible and work well under pressure
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Knowledge of Word, Excel and Property Management Systems
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Cash handling and processing experience
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Knowledge of Victoria and surrounding area and attractions
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Night audit experience an asset
Located in the heart of Victoria BC, the Strathcona Hotel is a stunning Victorian landmark that dates back to the historic gold rush area of the region. The Strathcona hotel is family owned and operated and has a long history of being "Victoria's Entertainment Center".
OUR VENUES
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The Sticky Wicket Pub and Restaurant
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The Maple Room
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The Rooftop Patio
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Wicket Hall
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The Clubhouse Bar
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Big Bad Johns
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The Games Room
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The Strath Ale, Wine and Spirit Merchants
