Retail Sales – E-Commerce
Term: 8 weeks, 35 hours per week
**The Government of Canada funded this job through the Canada Summer Jobs program.
To apply for this job, you must:
- Be between 15 and 30 years of age.
- Be a Canadian citizen.
- Cannot hold more than one Canada Summer Jobs position per year.
Who We Are
Habitat for Humanity Greater Ottawa is a registered Canadian charitable organization that brings communities together to help families build homes, communities and hope. We are a land developer, a home builder, a fundraiser, and a mortgage holder. Since 1993, Habitat Greater Ottawa has empowered families and communities in Ottawa and surrounding areas through building safe and affordable homes that provide a solid foundation for local families.
In support of our homebuilding operations, Habitat Greater Ottawa operates a retail home improvement store called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials, with all proceeds helping us build more homes for local families.
The Habitat Greater Ottawa team is growing! If you’re passionate about building stronger communities and working in a collaborative, engaging, and rewarding environment, please apply today.
The Role
The Retail Sales – E-Commerce supports the ReStore’s online sales operations by assisting with product intake, listing, photography, pricing, organization, and order fulfillment. Working closely with the E-Commerce Supervisor (or Store Management), this role ensures accurate, well-presented online listings, timely processing of customer orders, and smooth coordination between the online store and the physical salesfloor.
The Retail Sales – E-Commerce plays a key part in driving online sales, maintaining organized inventory, and delivering a positive customer experience through high-quality listings and reliable order processing.
Key Responsibilities
Online Listings & Product Preparation
- Assist with photographing and measuring items for online listings, ensuring clear, accurate, and appealing product presentation.
- Write basic product descriptions, including condition notes and key features.
- Help price items according to established guidelines and online market value.
- Ensure all listings include correct SKU numbers, categories, tags, and other required details.
- Maintain consistency with branding and ReStore listing standards.
Inventory Organization
- Organize and label E-Commerce inventory according to storage guidelines.
- Maintain an efficient and safe workspace for online product storage.
- Track inventory movement and communicate discrepancies or issues with accuracy.
- Coordinate with receiving/backroom teams to identify items suitable for online sale.
Order Fulfillment & Customer Support
- Pick, pack, and prepare online orders for pickup or shipping following correct procedures.
- Communicate with customers regarding pickup scheduling or product questions, as directed.
- Ensure timely and accurate fulfillment of all orders.
- Assist with processing cancellations, returns, or special requests under supervisor direction.
Teamwork & Communication
- Work collaboratively with ReStore Supervisors and the Store Manager to prioritize daily and weekly tasks.
- Communicate listing needs, product concerns, or challenges promptly.
- Coordinate product flow from the backroom to the E-Commerce storage area or photography station.
- Support cross-department teamwork, especially during high-volume donation periods.
Safety & Compliance
- Follow all safety procedures when handling inventory, photography equipment, and storage systems.
- Maintain a clean, organized, and hazard-free workspace.
- Report safety issues, inventory hazards, or equipment concerns to supervisors immediately.
Knowledge and Skills Required
- Must be between 15 and 30 years of age.
- Must be a Canadian citizen.
- Cannot hold more than one Canada Summer Jobs position per year.
- 0–1 years of experience in retail, E-Commerce, photography, or related environment (training provided).
- Strong attention to detail, especially in product descriptions and visual presentation.
- Basic photography skills (smartphone or camera) and comfort learning new tools or software.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Ability to lift and move items up to 40 lbs.
- Solid communication skills and a customer-centered mindset.
- Comfort using computers, tablets, or online platforms.
- Commitment to Habitat Greater Ottawa’s mission and values.
- Experience with E-Commerce platforms (Shopify, WooCommerce, eBay, etc.) considered an asset but not required.
Working Conditions
- The successful candidate is expected to work/live in Ottawa and/or the surrounding area.
- Full-time position, 35 hours per week for 8 weeks, with evenings and weekends required.
- Work is split between warehouse/backroom areas and the salesfloor, with regular standing, lifting, photography work, and computer-based tasks.
- Requires attention to detail, safe handling of merchandise, and consistent coordination with store teams
The hourly wage for this role is $17.60 per hour.
To Apply
If this opportunity intrigues you and relates to your experience, then we want to hear from you. Please take the time to tell us about yourself in a unique cover letter – we want to hear your story – your background, your accomplishments, and why this role is a good fit for you and your career at this time. Please submit a cover letter and resume to [email protected].
You must be legally allowed to work in Canada to be eligible for this position. Please note that not all applications will be acknowledged. Only those selected for an interview will be contacted directly.
Habitat for Humanity Greater Ottawa endeavours to create a work environment where we capitalize on the diversity of ideas, experiences, skills and talents of our employees, thereby making us better able to serve our many diverse communities. We will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of race, colour ancestry, creed, place of origin, ethnic origin, citizenship, sex (including pregnancy, gender identity), sex (including pregnancy, gender identity), sexual orientation, age, marital status, family status, disability, receipt of Public Assistance, or any other legally recognized protected basis prohibited by applicable law.
Please contact us in confidence and provide notice in advance if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.
Job Type: Fixed term contract
Contract length: 8 weeks
Pay: $17.60 per hour
Benefits:
- On-site parking
- Store discount
Work Location: In person
