Who We Are
At eMotors Direct, we're leading the charge in blending old-school industrial expertise with cutting-edge eCommerce technology. We offer the largest selection of industrial motors in the Canadian market, backed by innovative tools designed to help our customers take their purchasing experience to the next level.
Who You Are
- You have a strong mechanical aptitude and an interest in knowing how things work. Experience with electric motors and industrial parts, either hands-on or in a technical sales capacity is desirable.
- Basic computer literacy and working knowledge of Microsoft Excel, Word, and Outlook. You’ll also be trained to utilize our ERP and CRM.
- Minimum High School Diploma with a preference for candidates who possess Mechanical or Electrical background.
- Ability to organize multiple priorities, manage a high volume of tasks, and meet competing short, medium, and long-term deadlines.
- Welcomes feedback and challenges from peers and managers.
- Constantly seeks out opportunities for improvement with the company and has a strong desire for continuous learning and self-development.
What You’ll Do:
- Provide direct support to customers through questioning strategies to understand the customer's needs and applications.
- Work with sales representatives to develop new customers.
- Read and interpret customer documents and specifications, identify potential information gaps, and collaborate with customers to collect all the required information to ultimately make a product recommendation.
- Identify potential alternatives for out-of-stock products.
- Provide pre and post-sale technical support for our electric motor product line. You will be the in-house electric motor expert.
- Log and track all customer and team interactions within CRM. Leverage ERP system to give customers inventory and lead time information.
If this sounds like a challenge that you’re looking for, please apply with your resume as well as a cover letter, outlining your relevant experience, education as well as salary expectations.
Job Type: Permanent, Full-time
Hourly Compensation: CA$25.00 - CA$35.00 per hour
Benefits:
- Flexible extended health care plan including prescription, vision and dental coverage
- Paid time off including vacation and PTO (personal time off)
Work Hours: 8 hours/day, 40 hours/week with flexibilty in scheduled work hours
Work Location: In person
Pay: $25.00-$35.00 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
