Are you passionate about creating exceptional guest experiences? Do you thrive in a fast-paced environment where every cup of coffee and every pastry served contributes to a guest's memorable stay? Join our team as a Barista at Café X, located on the second floor of Hotel X Toronto. This posting is for a future vacancy/talent pool and not for an currently existing role.
What You'll Do:
As a Barista at Café X:
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Greet customers in a friendly and welcoming manner.
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Take customer orders accurately and efficiently, including special requests and modifications.
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Prepare and serve high-quality coffee, espresso drinks, and other beverages following established recipes.
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Operate coffee-making equipment, including espresso machines, grinders, and brewing machines.
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Maintain cleanliness and organization of the café, including workstations, equipment, and dining areas.
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Handle cash and process payments accurately.
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Assist with stocking and replenishing café supplies.
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Provide exceptional customer service including addressing customer inquiries and resolving any issues or complaints.
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Follow health and safety regulations, including proper food handling and sanitation procedures.
As a Server at Roses Social:
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Greet guests in a courteous and welcoming manner, escorting them to their tables and presenting menus.
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Provide recommendations on food and beverage selections, taking orders accurately and promptly.
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Deliver food and beverages to guests' tables with attention to detail and presentation, ensuring accuracy and timeliness.
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Anticipate guest needs and respond promptly to requests, questions, or concerns, providing exceptional customer service throughout the dining experience.
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Assist with table maintenance, including clearing plates, refilling beverages, and resetting tables for the next guests.
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Process guest payments accurately, handle cash and credit card transactions, and reconcile receipts at the end of shifts.
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Collaborate with kitchen and bar staff to ensure smooth communication and efficient service delivery.
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Maintain cleanliness and organization of the dining area, including cleaning and sanitizing tables, chairs, and condiment stations.
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Adhere to all food safety, sanitation, and responsible alcohol service regulations and policies.
What You'll Need:
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Previous experience as a barista or in a similar customer service role is preferred.
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Availability for early morning shifts (6:30 AM starts required) and Flexibility to work varying shifts, including weekends and holidays.
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Knowledge of coffee brewing techniques and espresso drink preparation.
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Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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Strong communication and interpersonal skills.
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Attention to detail and a commitment to quality.
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Ability to work effectively both independently and as part of a team.
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Strong multitasking abilities and adaptability to work in different roles.
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Smart Serve certification is required for alcohol service.
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Legal eligibility to work in Canada.
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Knowledge of food safety and sanitation regulations.
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Basic math skills for handling cash transactions and making change.
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Willingness to learn and adapt to new techniques and procedures.
What You'll Get:
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Growth and development opportunities
- Staff Meal
- Exclusive Discounts
- Health Benefits
