Job Summary
We are seeking a dynamic and energetic Front Office Manager to lead our front desk operations with enthusiasm and professionalism. In this vital role, you will be the welcoming face of our organization, ensuring seamless guest experiences and efficient administrative processes. Your leadership will set the tone for exceptional customer service, fostering a positive environment for both guests and team members.
Duties
- Oversee daily front desk operations, ensuring smooth connections for parents
- Handle guest inquiries, complaints, and special requests promptly to ensure maximum satisfaction
- Maintain accurate records within our registration system
- Keeping the space tidy and organized
- handle basic email correspondance
Skills
- Exceptional customer service skills with a friendly and approachable demeanor
- Strong knowledge of front desk operations
- Proficiency management software
- Excellent and clear communication etiquette
- Experience in guest services
Pay: $25.00 per hour
Benefits:
Work Location: In person
