Super Crunch Inc. currently operates at 5 mall locations throughout Canada and at least 100 festivals per year, including the Canadian National Exhibition (CNE), SunFest, Calgary Stampede, and more! We offer innovative fresh fruit dessert products and is best known for our tanghulu, the #1 fresh fruit dessert on the market. Inspired by traditional Chinese street food, our tanghulu creates a multi-sensory experience that's not only eye catching, but ensures a satisfying crunch with every bite. Each tanghulu is carefully prepped and skewered before being dipped into a shimmering glaze of sweet syrup. We strive to bring this vibrant and timeless tradition of candied fruit to modern palates throughout the country.
We're currently seeking a full-time Store Manager for our existing location at CF Masonville Place. Join us as we continue our journey to becoming Canada's leading dessert brand!
Website: www.supercrunch.ca
Responsibilities
- Lead, train, and supervise staff while providing ongoing mentoring to foster a positive team environment.
- Conduct performance reviews and when necessary, conduct disciplinary actions.
- Work on the floor and demonstrate excellent team work and collaboration.
- Plan and organize daily operations, including staff scheduling, training and onsite evaluations.
- Monitor revenues and manage labour and product costs to support profitability.
- Establish and maintain sales goals through team motivation and utilizing sales strategies.
- Manage inventory and maintain supplier relationships.
- Balance cash, complete weekly reports, and ensure accurate record-keeping.
- Ensure compliance with health, safety and sanitation standards and legislations.
- Provide good customer experience, ensuring a positive and memorable experience.
- Maintain consistent and proactive communication with senior leadership to ensure alignment with company goals, policies, and operational standards.
Requirements
- Eligible to work in Canada.
- Ability to work in a fast-paced environment.
- Ability to lift up to 40lbs and stand for long periods of time.
- Commitment to maintaining a clean, safe, and sanitary work environment.
- Flexible availability, including evenings, weekends, and holidays according to mall hours.
- 2+ years of experience in food service, and/or restaurant management.
- Ability to lead a team consisting of 10+ people.
Qualifications
- Excellent communication skills in English (both written and verbal).
- Strong knowledge of shift scheduling, inventory management, and cash handling.
- Proven experience in leading, training, and developing teams of 10+ people.
- Strong customer service and problem solving skills.
- Demonstrated leadership and people management skills.
- Highly organized with the ability to multitask and prioritize.
- A valid food handler certificate is an asset.
- A post-secondary degree / diploma in business management or related subjects is an asset.
Accommodation Statement
We are committed to an inclusive, barrier-free hiring process. Applicants with disabilities who require accommodations during the interview or selection process should contact Human Resources at [email protected]. We will work with you to provide reasonable accommodations and ensure a fair process.
Pay: $20.00-$25.00 per hour
Benefits:
- On-site parking
- Store discount
Ability to commute/relocate:
- London, ON N6G 3Y9: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your availability according to mall hours? (Mon to Fri 10AM - 9PM | Sat 10AM - 8PM | Sun 10AM - 5PM)
Experience:
- Food management: 2 years (preferred)
Work Location: In person
