Job Summary
We are seeking a dynamic and organized Receptionist/Administrator to join our team! In this vital role, you will be the welcoming face of our private clinic, providing exceptional customer service and ensuring smooth administrative operations. Your energetic approach and attention to detail will help create a positive environment for patients . This paid position offers an exciting opportunity to develop your customer support skills while contributing to the efficient functioning of our clinic.
Duties
- Serve as the first point of contact for patients and provide a welcoming experience.
- Manage incoming calls, emails, and voicemail messages in a timely and professional manner.
- Organize and maintain the appointment schedule, including booking and confirming patient visits.
- Register patients upon arrival and assist with the check-in process.
- Collect and process payments accurately.
- Arrange and coordinate referrals for patients.
- Answer patient questions and provide assistance with general inquiries.
- Support the daily administrative operations of the clinic and maintain an organized reception area.
Additional Information: This position does not involve direct insurance billing or extensive patient charting and documentation. The role primarily focuses on patient reception, appointment scheduling, communication, payments, and general front desk responsibilities.
Pay: $18.00-$18.50 per hour
Expected hours: 27.0 – 35.0 per week
Benefits:
- Casual dress
- On-site parking
Ability to commute/relocate:
- Mississauga, ON L5N 6S2: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
