Capital Auto Group is a trusted leader in the automotive industry, recognized for our commitment to integrity, quality, and exceptional customer experiences. We represent brands known for innovation, advanced engineering, and outstanding value. We are currently seeking a motivated and results-driven Financial Services Manager to join our dynamic team. This role offers an exciting opportunity to grow your career in a fast-paced, performance-focused dealership environment.
As a Financial Services Manager, you will play a critical role in delivering a premium customer experience by securing financing, explaining financial agreements, and offering value-added products and services. You will build strong relationships with customers and lenders while consistently meeting or exceeding dealership performance targets.
A day in the life…
- Present financing and insurance options to customers and explain the benefits of various products and services.
- Thorough comprehension and ability to explain the benefits of the products and services offered in the business office, knowledge of financing, leasing and credit granting with the capability to use business office software.
- Thoroughly disclosing all the financial and product information pertaining to the customer’s agreement.
- Review customer credit applications and negotiate financing terms with lending institutions.
- Receive and receipt customer deposits/partial payments.
- Research liens on vehicles being traded in by customers or on vehicles being purchased by the dealership.
- Develop and implement strategic plans to maximize profitability and achieve sales targets.
- Stay informed about industry trends, market conditions, and new financial products and services.
- Handle customer inquiries and resolve any issues related to financing and insurance.
What You Bring To CAG…
- Ability to plan, organize, and effectively manage a considerable workload with multiple priorities and demands and produce results within restrictive timelines.
- Detail-oriented with a high level of accuracy in financial calculations and documentation.
- Commitment to upholding ethical standards and providing exceptional customer service.
- Ability to work independently and as team, interacting with customers and staff in a professional and courteous manner.
What We Require From You…
- 2+ years’ experience in sales and/or finance is required (automotive preferred).
- Bachelor's degree in finance, business administration, or related field (preferred).
- Strong understanding of financial products and services, including loans, leases, and insurance products.
- Proven track record in sales.
- Proficiency in computer software applications, including MS Office and finance management systems.
- Valid Class 5 Drivers License with a Driver's Abstract.
- Record of Conduct.
Hours of work: 9:00 am to 5:00 pm three days a week and 10:00 am to 7:00 pm two days a week. Hours may vary during the winter.
Capital Auto Group is an equal opportunity employer and is committed to fostering a workforce in each of our locations that reflects the diversity of the community in which we perform business. We thank all candidates for their interest, however, only those selected for an interview will be contacted. If selected for an interview, please advise us of any accommodation you may require throughout the recruitment process.
About Us!
Capital Auto Group was founded in 1984 by Frank Howard and has grown from a single operation into one of Newfoundland and Labrador’s most respected automotive groups. Today, it represents some of the world’s leading automotive brands and delivers a full spectrum of vehicle sales, service, collision repair, and glass expertise. Its automotive portfolio includes BMW St. John’s, MINI St. John’s, Capital Subaru, Capital Mitsubishi, Capital Hyundai, Capital Ford, Capital Lincoln, Genesis St. John’s, Capital Auto Centre, Capital Collision Centre, Capital Glass Experts, and UniglassPlus.
Additionally, through Howard Properties, the Group also develops, owns, and manages commercial and residential real estate. Guided by a people-first approach and a hands-on leadership philosophy, the company remains committed to responsible growth and meaningful community investment.
Pay: From $100,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
