Capilano Golf and Country Club is a premier private club located in West Vancouver, just 15 minutes from downtown Vancouver. Rich in history and character, Capilano is consistently ranked among the top 10 golf courses in Canada and is recognized as a world-class facility. Employees enjoy working on a stunning property with breathtaking views of Burrard Inlet, the North Shore mountains, and the Vancouver skyline.
Our club is passionate about building a team that aligns with our core values: communication, respect, improvement, support, pride, and fun. If this sounds like you, join us and be part of a dynamic and friendly team!
We are hiring part-time, seasonal banquet and restaurant bartenders to join our Food & Beverage team. With over five outlets in our F&B department, there are opportunities for skill development and education.
Duties and Responsibilities:
- Prepare and serve a variety of alcoholic and non-alcoholic beverages to members and guests in a timely manner, while adhering to recipes and specifications.
- Welcome and greet members and guests in a friendly and professional manner, and provide recommendations on drink selections when requested.
- Take customer orders and process payments accurately using the point-of-sale (POS) system.
- Maintain a clean and organized bar area, including washing glassware, utensils, and equipment, and restocking supplies as needed.
- Check the identification of customers to verify age requirements for the purchase of alcohol.
- Monitor and control inventory levels of liquor, beer, wine, and other supplies, and place orders as needed to ensure adequate stock.
- Adhere to all safety, sanitation, and legal regulations, including responsible alcohol service practices.
- Handle customer inquiries, comments, and complaints in a professional manner, and escalate issues to management when necessary.
- Collaborate with kitchen staff and servers to ensure prompt and accurate service to customers.
- Participate in training sessions and workshops to enhance knowledge of mixology techniques, beverage offerings, and customer service skills.
- Perform opening and closing duties, including setup and breakdown of the bar area, cash handling, and cleaning tasks.
- Uphold company policies and standards for customer service, cleanliness, and professionalism at all times.
- Continuously strive to improve the guest experience by providing attentive service and creating a welcoming atmosphere.
- Serving food and beverage to members and guests.
- Practicing responsible alcohol service.
- Monitoring patrons for intoxication and arranging taxi service when appropriate.
Qualifications and Skills Requirements
- Service orientation - comfortable helping customers with high expectations.
- Minimum two years bartending experience in quality establishments, i.e., clubs, restaurants, hotels.
- Serving it right certificate.
- Age 19+ for serving alcohol.
- Sound knowledge of mixology and wine service
- Flexible schedule with the ability to work all shifts, weekends and holidays
- Problem solver - ability to understand and resolve issues.
- Excellent communication and organizational skills
- Ability to provide great customer service in a fast-paced environment
- Comfortable to both take direction and work unsupervised
- Own transportation is an asset, as bus service is limited
Physical Demands:
- Reaching, bending, and moving your upper and lower body frequently.
- The ability to quickly and frequently shake cocktails, engaging your upper body and shoulder area.
- Lifting up to 30 pounds.
- Occasionally lifting up to 50 pounds.
- Moving heavy boxes around, bending, and lifting heavy items to put away stock and stock the bars. Up to 50 lbs.
- Standing for up to 8 hours, bending, and moving frequently during working hours.
The position cannot be accomplished without being physically able to perform the above physical requirements.
The duties of this position may change from time to time. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
We are a non-tipping facility, offering higher wages in place of gratuities.
Transportation to our location is difficult. Employees need ample time if relying on public transit or their own vehicles.
Benefits:
- Staff parties and reward programs
- Non-Union Staff meals
- Uniforms and shoe subsidy, upon qualification
- Group insurance and pension plans for full-time employees
- Free parking
- Golfing privileges at one of Canada’s top private golf courses
We thank all applicants for their submissions, but only those proceeding to the next stage in the interview process will be contacted.
