The Opportunity
This role bridges the gap between business needs and technology solutions. You’ll work closely with clients to understand how work is done today, identify opportunities for improvement, and translate those into clearly defined Microsoft 365-based solutions.
Whether capturing requirements for a modern intranet, designing a Power App to streamline a workflow, or guiding a client through Copilot readiness—you are the translator, synthesizer, and advocate for both users and delivery teams.
What You’ll Do
Discovery & Solution Design
- Lead client discovery sessions, stakeholder interviews, and process mapping workshops.
- Analyze existing business processes, pain points, and goals—and recommend M365-aligned improvements.
- Translate requirements into solution designs, wireframes, user stories, and acceptance criteria.
- Support architects and developers with clear, documented requirements and solution logic.
Digital Workplace Consulting
- Define and document information architecture (site structure, navigation, metadata, taxonomy).
- Contribute to governance plans, adoption strategies, and user enablement planning.
- Support rollout plans for solutions involving SharePoint Online, Teams, Power Platform, and Viva.
AI & Copilot Readiness
- Assess content organization, permissions, and metadata structures for Copilot integration.
- Help define business use cases for Copilot extensibility and automation scenarios.
- Collaborate with architects to identify where semantic indexing, Graph connectors, or AI integrations make sense.
Collaboration & Communication
- Act as a liaison between clients, technical teams, and change management specialists.
- Present findings, designs, and recommendations to both technical and non-technical audiences.
- Produce high-quality documentation and contribute to internal knowledge-sharing efforts.
What You Bring
- 3+ years of experience in a business analyst or functional consultant role, ideally in a Microsoft 365 context.
- Familiarity with key Microsoft 365 services: SharePoint Online, Teams, Power Platform, Viva, and Microsoft 365 governance concepts.
- Ability to lead discovery, facilitate workshops, and create structured outputs like process diagrams, wireframes, or journey maps.
- Understanding of how permissions, metadata, and security models affect usability and findability in M365.
- Bonus: Experience working with Copilot readiness initiatives or AI-enabled productivity use cases.
- Bonus: Exposure to Power Platform capabilities (Power Apps, Power Automate, Dataverse) or Microsoft Graph.
- Strong written and verbal communication skills—able to engage business and technical stakeholders alike.
- Consulting mindset: curious, empathetic, client-oriented, and comfortable in dynamic project environments.
Why Join iomer?
- Client-centered work: Collaborate directly with decision-makers and users to shape solutions that matter.
- High-trust, low-ego team: You’ll work with experienced professionals who value insight, ownership, and follow-through.
- End-to-end exposure: See the full lifecycle of a solution from discovery through deployment and adoption.
- Remote-first freedom: Work flexibly, with autonomy and trust.
- Innovation runway: Help us shape how we bring Copilot and AI into practical use across industries.
Job Types: Full-time, Part-time
Benefits:
- Dental care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
Application Question(s):
- "Consulting work at a boutique firm often involves wearing multiple hats, working on varied client projects, and adapting quickly to shifting priorities and limited structure. Can you share a time when you had to rapidly adjust to a new environment, team, or set of expectations with little guidance? What was the situation, how did you respond, and what was the outcome?"
Work Location: Remote
