A high school diploma may be required. This type of employment requires 1 to 2 years experience as team leader in a dining room or kitchen or a management position in a retail operation. The ability to quickly grasp the facts of complex situations, an understanding of operations, an analytical mind, attention to detail, ability with numbers, an ability to think critically, the ability to make decisions and an openness towards change are required. Interpersonal skills, easiness at meeting people, teamwork, collaboration, leadership, the ability to adapt to new situations and good verbal and written communication skills are required. Bilingualism may be required. Good personal grooming, confidence, integrity, stress management skills, dynamism, energy, autonomy, initiative, availability, flexibility, desire for challenge and orientation towards quality work and service are required.