COCHRANE NISSAN IS LOOKING FOR A SERVICE ADVISOR TO JOIN OUR AWARD WINNING TEAM. OUR TEAM HAS BEEN RECONIZED AS ONE OF THE TOP DEALERS IN CANADA FOR CUSTOMER SERVICE, THE IDEAL CANDIDATE MUST POSESS EXCEPTIONAL CUSTOMER SERVICE SKILLS, PREVIOUS EXPERIENCE OR RELATED EXPERIENCE WOULD BE AN ASSET. MUST BE WELL ORGANIZED, BE ABLE TO WORK IN A FAST PACED ENVIRONMENT, AND HAVE GREAT CUSTOMER SERVICE SKILLS. WE OFFER A GREAT WORK ATMOSPHERE, AND COMPETITIVE PAY PLAN.
DUTIES WILL INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING
- Meet and greet service customers promptly in a professional and courteous manner.
- Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
- Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
- Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
- Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
- Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
- Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
- Experience in handling multiple priorities in a fast paced environment.
- Outstanding communication skills in both verbal and written.
- Great attitude with a high-energy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- High School diploma or equivalent.
- Valid driver’s license in the Province of Alberta –
WE WOULD LIKE TO THANK ALL THAT MAY APPLY, AND ONLY THOSE THAT ARE CONSIDERED WILL BE CONTACTED
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: $60,000.00-$85,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Application question(s):
Licence/Certification:
- drivers license (required)
Work Location: In person
