Crescent Dental Group is seeking a Full Time Dental Treatment Coordinator/Administrator to join our team at our Royal Vista Dental NW office,
We are looking for a dedicated and detail-oriented Dental Treatment Coordinator to play a key role in managing patient care plans, following up on insurance and treatment pre-authorizations, and scheduling patients for their required appointments.
The ideal candidate will have a strong understanding of dental terminology, dental codes, insurance plans, and administrative processes within a dental clinical setting.
As part of our administration team, you will be the face of our practice and the first point of contact for our patients. We are seeking someone who is passionate about building strong patient relationships, providing exceptional customer service, and supporting our dental team.
Key Responsibilities:
- Greet patients and update personal and medical information
- Responsible for maintaining a full optimized and productive schedule
- Treatment Planning from start to finish
- Insurance company follow up/Patient follow up
- Setting up payment plans for major treatment
- Clearly communicate treatment options to patients and review insurance coverage and benefits
- Utilize RecallMax (Max Assist)
- Respond to patient inquiries efficiently and professionally
- Support the team with additional administrative tasks as required
Schedule:
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 1:00 PM – 7:00 PM
- Wednesday: 10:00 PM – 5:00 PM
- Thursday: 1:00 PM-5:00 PM
- Saturday: 9:00-5:00 PM (2 Saturdays per month; the office is always closed on long weekends)
As the position continues to evolve and the responsibilites develop, the hours may be adjusted accordingly to support the needs of the role and office.
What We're Looking For:
- Minimum 1 year of dental treatment coordination experience
- Strong communication and interpersonal skills
- Positive, professional, and patient-focused attitude
- Highly organized, detail-oriented, and reliable
- Ability to work independently and remain dependable without direct supervision
- Experience with Tracker and RecallMax software is an asset (training can be provided)
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
Experience:
- Dental Treatment Coordinator: 1 year (required)
- Dental Admin Experiance: 1 year (required)
Work Location: In person
