GENERAL OVERVIEW: Responsible for cleaning guest rooms according to the standards set forth by the Housekeeping Supervisor
REPORTING RELATIONSHIP: Responsible to the guest. Reports directly to the Housekeeping Supervisor
APPEARANCE STANDARDS: Must wear uniform provided by the hotel, name tag and appropriate shoes. Limit jewelry to wedding ring, watch and earrings (women only). A neat and clean appearance should be maintained at all times.
FUNCTION OUTLINE:
· Clean all assigned rooms using established, approved methods which includes, but is not limited to, the following: change beds, dust furniture, replenish guest supplies and towels, clean bathroom, clean patio and sliding doors, vacuum.
· Prevent loss or damage to hotel supplies, the hotel’s property and the guests’ property. Never leave a guest room open or a maid cart unattended.
· Need to be able to determine whether a guest is in the room so it can be cleaned when it is unoccupied.
· Use of stairs necessary to make the elevator available for guests.
· Good physical health necessary to push cart around and remain on feet for eight hours at a time.
· Return all lost and found items to the Manager of Housekeeper.
· Report all necessary repairs to the Manager of Housekeeper.
· Keep maid cart clean and neat at all times while maintaining an ample level of supplies.
· Report all potential safety hazards to the Manager of Housekeeper immediately.
· Keep linen lockers on guest floors clean and neat.
· Report to work at scheduled time in proper uniform.
· Represent the hotel in a positive manner at all times.
· Inspect all equipment and furniture in your work area daily for any hazards to employees and/or guests; report all hazards immediately to Maintenance for repair.
· Respond to the requests of all guests and the Manager of Housekeeper.
· Occasional delivery of laundry, linens, irons, etc. to guest rooms
· Occasional cleaning of lobby area: vacuuming, dusting and general trash clearance.
· Occasional loading, unloading, folding and storage of linens.
· Occasional care and maintenance of cleaning equipment, including vacuums, liquid detergents and linens.
· Occasional delivery of luggage to guest rooms.
· Perform special projects to maintain a maximum level of service at all times.
· Perform routine duties including, but not limited to, the following: washing, drying, folding and sorting linen and terry, treating stains.
· Strip linens from guest rooms every day: get the dirty laundry cart and pull it behind to every room on your laundry check list.
· Must stand 100% of the time; heavy lifting (wet sheets and towels); must act promptly to provide the maids with all the supplies they need.
· Perform established work procedures and standards to maintain linen supply at level appropriate for hotel needs.
· Prevent loss or damage to hotel supplies and property.
· Report potential safety hazards to safety committee or Housekeeping Manager or Supervisor immediately.
· Report to work at scheduled time in proper uniform.
· Represent the hotel in a positive manner at all times.
· Inspect all equipment and furniture in your work area daily for any hazards to employees and/or guests; report all hazards immediately to Maintenance for repair.
**PLEASE NOTE: The aforementioned general function outline is not to be considered by the employee as all-inclusive. The employee may be required from time to time to execute tasks other than those duties specifically defined above. Should the employee be asked to perform such a job, the employee will comply with the request and do so to the best of his/her abilities. The employee hereby understands and agrees he/she will be responsible for performing the duties described above as well as any tasks so required of him/her.
Pay: From $17.90 per hour
Benefits:
- Discounted or free food
- On-site gym
- On-site parking
Work Location: In person
