Duties and Responsibilities:
Responsible to provide administrative services to support Payroll and HR teams, and
employees while overseeing reception.
Qualifications:
The incumbent must possess the following qualifications:
- Knowledge of customer/client services and office administration policies, procedures,
and processes
- Knowledge of human resources policies, procedures, and processes
- Knowledge of office as well as the broader university academic units, departments, and
divisions
- Knowledge of office productivity software and databases, internet browsers and search
engines, discipline-specific software, enterprise software, and technology devices
Education and Experience:
The above is normally acquired through the completion of:
- Completion of secondary school plus job-specific training or certification or diploma (2 years or less)
- Minimum of one year of previous customer/client service experience
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
