✨ Customer Service Agent
At our company, customer service isn’t just about answering questions — it’s about creating real connections, solving problems, and making every interaction count.
We’re looking for someone who’s just as passionate about people as we are about performance.
If you’re resourceful, organized, and thrive in a fast-paced environment where no two days are the same — you’ll fit right in.
As the first point of contact for our customers, you’ll play a key role in supporting our Industrial Sales team and ensuring a seamless customer experience from start to finish:
- Understand customer needs and provide tailored solutions
- Advise customers on products and services
- Process orders and manage quotes (including approvals)
- Support administrative and clerical tasks for sales and production
- Coordinate with internal teams to resolve requests efficiently
- Handle customer complaints with professionalism and care
- Step in to support teammates when needed
- What you bring
- 1–3 years of experience in customer service or sales
- Strong communication skills — you’re comfortable across multiple channels
- A natural ability to multitask, prioritize, and stay organized under pressure
- Resourcefulness, autonomy, and a solution-oriented mindset
- Knowledge of metric and imperial measurements
- Solid computer skills (Microsoft Office, internet tools, etc.)
- Training in administration, sales, or a related field (an asset)
- Why you’ll love working with us
- • Comprehensive group insurance from day one
- • 3 weeks of vacation starting in your first year
- • Paid time off during the holiday season (company closure)
- • A workplace where your ideas truly matter
- ️ A strong work-life balance culture
- • Flexibility and collaboration at the heart of how we work
- Ready to join us?
If you’re looking for more than just a job — if you want to grow, contribute, and be part of a team that values what you bring — we’d love to hear from you.
