Position: F&I Specialist – Full Time, 40 hours per week
Location: Guelph, ON
Job Summary
Queenston Automotive Group’s, Employee Value Proposition is centered around fostering a dynamic and collaborative work environment where teamwork, passion, innovation, results, and action are not just our core values but the driving force behind our over 55 years of success. What our employees do truly counts, and we empower them to contribute their unique skills and perspectives to make a meaningful impact. We provide a supportive and inclusive workplace where every team member is empowered to make a difference.
We are seeking a skilled F&I Specialist to oversee all aspects of the financing and insurance process. In this role, you will work closely with customers, sales staff, and financial institutions to ensure seamless transactions while maximizing profitability. Your expertise in finance, compliance, and customer service will be essential in driving our business forward.
Key Responsibilities:
-
Work with customers to understand their financing needs and provide tailored solutions.
-
Present financing options and related products to customers.
-
Process finance transactions and ensure % compliance with province laws and regulations.
-
Maintain relationships with lenders and insurance providers to optimize product offerings.
-
Handle customer inquiries and resolve issues related to financing and insurance.
-
Follow up with customers to ensure satisfaction.
-
Build rapport with customers to create a base of referrals.
-
Provide exceptional customer experience to drive loyalty.
Qualifications
-
Minimum of two (2) years as a Financial Services Manager
-
Minimum of 2 years of automotive dealership experience
-
Current OMVIC License
-
Valid Driver’s License
-
Previous Nissan / Infiniti experience an asset.
Skills, Knowledge and Abilities Required
-
Strong understanding of dealership accounting practices.
-
Ability to be professional and deliver exceptional service to clients.
-
A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
-
Strong organizational and time management skills.
-
Detail oriented, self-motivated, and resourceful.
-
Excellent organizational skills with attention to detail.
-
Ability to work in a fast-paced environment and handle multiple priorities.
-
Requires accuracy, attention to detail, and clear communication with other team members and departments in the dealership.
Why Join Us:
-
Comprehensive Benefits: Enjoy a range of health and wellness benefits
-
RRSP Matching Program: Plan for your future with our company-matched retirement savings program.
-
Training and Development: Extensive support for your professional growth.
-
Company Events: Participate in team-building activities and company events.
-
Dynamic Workplace: Be part of a team where your contributions truly matter.
We proudly provide equal employment opportunities for all employees and applicants. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!
