Centennial Food Solutions is a leading provider of customized quality center-of-the-plate products in Western Canada. Our goal is simple: to connect our communities through great food and exceptional service. Our reputation as a dependable and flexible partner is why discerning restaurants, retailers, foodservice, and trading companies choose us time and time again. With branches across Western Canada and a vast network of business brands, we are uniquely positioned to bring value to our partners at every turn.
Position Title: Inside Sales Representative
Location: Calgary, AB, T2B 3M1
Job Type: Full Time Permanent
Position Summary:
Reporting to the General Manager or designate, the Inside Sales Representative will manage house accounts, supporting sales efforts and customer service.
Key Responsibilities:
- Support sales for street and retail representatives.
- Provide holiday relief for sales representatives.
- Manage house and C.O.D. customer accounts as needed.
- Communicate with customers, make outbound calls to potential customers, and follow up on leads.
- Understand customers' needs and identify sales opportunities.
- Answer potential customers' questions and send additional information via email.
- Keep up with product and service information and updates.
- Create and maintain a database of current and potential customers.
- Explain and demonstrate features of products and services.
- Stay informed about competing products and services.
- Upsell products and services.
- Research and qualify new leads.
- Close sales and achieve sales targets.
- Additional duties as assigned.
Qualifications and Skills:
- 1 to 2 years of progressive sales experience in a similar-sized operation; a combination of post-secondary education and experience will also be considered.
- 1 to 3 years of related industry experience required.
- Effective communication skills with clients, customers, colleagues, and staff.
- Comfortable working on computers.
- Self-motivated and able to work both in and outside of an office setting.
- Strong attention to detail.
- Willingness and ability to travel.
- Previous experience in an outbound call center or a related sales position is preferred.
- Proficiency in Microsoft applications.
- Excellent verbal and written communication skills.
- Knowledge of online sales platforms is considered an asset.
Additional Preferred Qualifications:
- Experience with customer relationship management (CRM) software.
- Familiarity with e-commerce tools and analytics.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Capacity to handle multiple tasks and priorities effectively.
- Demonstrated ability to achieve and exceed sales targets.
- Proficiency in using social media for business purposes.
Benefits and Perks
- Comprehensive Health and Dental coverage for you and your family.
- Registered Retirement Savings Plan with company matching contributions.
- Subsidized Company Share Ownership plan.
- Employee Family Assistance Program (support for mental health, financial services, and legal needs).
- Employee pricing on thousands of high-quality foods.
- Career advancement opportunities and training across the company.
- Instant Pay: through pay streaming you can have instant access to earnings without having to wait for payday!
- Belonging to a team that is passionate about food and long-term success.
Please note:
- Candidates must be legally able to work in Canada at this time. Centennial Food Solutions regrets that it is unable to sponsor employment Visas.
- Please note that final candidates for this position may be required to undergo a confidential pre-employment background check which may include but not be limited to criminal, and/or credit testing.
