Job Title: Material Handler
Manager: Warehouse Supervisor
Department: Operations
Purpose
To provide a high level of customer service, by accurately picking and packing orders placed by customers in a timely and professional manner utilizing the tools available to them.
Essential Functions & Responsibilities
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Pick orders assigned
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Pack orders in a manner which ensures safe transportation within the courier system
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Assist in maintaining a clean work area when required.
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Process incoming freight and put away parts in correct bin locations as labeled and verifying parts are the same.
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Regular use of RF scanners during shift
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Ship orders as per desired method of shipping.
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Meet and/exceed performance targets consistently.
Other Duties and Responsibilities
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Maintain cleanliness and professional presentation of warehouse.
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Notify inside administration staff of any changes required on customers packing slip.
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Report non- conforming products to appropriate personnel.
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Provide excellent customer service by meeting and exceeding the customers’ needs and expectations, ensuring company policies and procedures are followed.
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Contribute to team spirit by assisting fellow employees with other tasks related to overall company objectives.
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Perform other duties related to other company business, when required.
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Checking shipment appointments for both inbound and outbound logistics.
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Verifying and unloading shipments from various vendors.
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Receiving shipments against different purchase orders , performing sortation and preparing the put-aways.
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Verifying the accurate quantity and quality of inventory.
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Resolving discrepancies, such as shortages or incorrect parts, and creating NCFs as required.
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Performing cycle counts, as the team is fully trained in this process.
Knowledge and Skills
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High School diploma
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Strong communication and interpersonal skills
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Related Order Picking experience is a definite asset.
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Use and familiarity with different modes of shipping
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Related customer service experience is a definite asset.
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Self-motivated with organizational skills are an asset.
Fiscal Responsibility
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Use of company materials and equipment for business related use, as approved by management
Extent of Public Contact
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Continual interaction with staff in all departments and customers.
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Occasional visit to customer counter and showroom.
Physical Demands
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The job requires extensive walking within warehouse.
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Occasional use of a computer terminal.
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Bending & lifting of up to 50 pounds.
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Requires assisting co-workers with objects weighing in excess of 50 lbs.
Working Conditions and Environment
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Warehouse locations may encompass exposure to heavy equipment and related conditions
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Clean Warehouse and occasional trips to the office area
