Who are we?
Pantree is Toronto’s leading Modern + Healthy + Sustainable Office Service Company. We are a growing company with a focus on helping the environment while providing a strong and reliable customer service. We provide a one-stop online shopping experience and offer a wide variety of coffee, beverages, snacks and much more (delivering to Offices, Food Service businesses, and Homes in the GTA). We also plant a tree for every order we receive! As an eco-friendly and exciting business, we are committed to doing our part to help save the world and have a fun time doing it.
Career Opportunity:
This is a dynamic, hands-on role perfect for individuals who thrive in well-organized environments and gain energy from working with people. Pantree is seeking a dedicated Associate to support daily operations across client locations. This is a CONTRACT (Date of hire - November 30th), on-site hourly position, scheduled Monday through Friday from 7:00 AM to 4:00 PM. Compensation is $22 per hour.
Key responsibilities include:
Own the Space:
Take pride in maintaining beautifully organized office kitchens, pantries, and storage areas. Ensure product freshness through regular expiration checks and stock rotations.
Create Connections:
With the support of your manager, interact with clients and teammates to provide an exceptional service experience every day.
Keep Things Running:
Perform light maintenance on equipment like coffee machines and kegerators, conduct quality control checks, and stay on top of inventory and budget-related tasks.
Speak Up + Stay Aligned:
Clearly communicate any site needs, safety concerns, or updates to your manager. Complete all pre- and post-route documentation accurately.
Skill and Knowledge Requirements
Client-First Mindset:
You’re driven by a deep commitment to understanding and exceeding client needs. You bring patience, enthusiasm, and care to every interaction, ensuring clients feel valued and supported.
Strong Communicator:
Whether written, verbal, or face-to-face, your communication is always clear, thoughtful, and positive. You ensure smooth interactions with both clients and teammates.
Operations Expert:
You know how to keep things running efficiently and effectively. You follow best practices, prioritize organization, and help maintain smooth day-to-day operations.
Dependable & Consistent:
You’re accountable, punctual, and reliable. You meet commitments with care, build client trust, and contribute to a high standard of service.
Flexible & Solutions-Oriented:
You adapt quickly, stay calm under pressure, and approach challenges with problem-solving confidence and a positive mindset.
Team Player:
You work well with others, contribute to shared goals, and offer support and feedback that strengthens the whole team. Collaboration is second nature to you.
Self-Starter:
You take ownership of your sites and tasks, make proactive decisions, and continuously look for ways to improve both client experiences and internal processes.
Detail-Oriented:
You bring a high level of precision and consistency to everything you do—from merchandising to inventory—ensuring every detail is right, every time.
Physical Requirements:
This role requires the ability to remain stationary for up to 50% of the time and to push, pull, and lift boxes weighing up to 50 pounds as needed on-site.
Job Types: Full-time, Permanent
Pay: $22.00 per hour
Experience:
- Customer service: 2 years (required)
- Merchandising: 2 years (required)
Work Location: In person
