Harbour House Hotel proud to be 100% Canadian Owned is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within Harbour House Hotel we have an immediate opening for you to join our team.
As member of the Housekeeping team, you are incredibly well-organized, detail-oriented, and guest-focused. You have a knack for cleaning guest rooms to the highest possible standards, reporting maintenance deficiencies to ensure perfection, handling guest requests without hesitation, and ensuring the complete confidentiality and security of our guests.
Qualifications & Responsibilities:
- Fluent English language skills; both written and verbal; excellent ability to communicate clearly, concisely, and openly in all interactions.
- A team player with proven success in relationship building.
- Ability to make beds, dust, clean bathrooms and vacuum within set timeframes.
- Demonstrated ability to work with maximum accuracy, efficiency and attention to detail, maintaining a keen sense of urgency always.
- Strong organizational skills and demonstrated ability to multitask and prioritize in a fast-paced environment.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 11.5 kilograms (25 pounds) without assistance.
- Capable of frequent bending, standing and walking for extended periods of time.
- Previous experience in a similar capacity within an upscale establishment considered an asset.
- Ability to maintain a flexible schedule to meet the business needs of a hotel environment, including mornings, evenings, weekends, and holidays.
- Already hold the necessary documentation to work legally in Canada.
Key Responsibilities:
- Cleaning guest rooms, bathrooms and making beds in accordance with established standards and procedures; replacing all linens as required.
- Removing trash, dirty linen and room service items.
- Dusting and polishing furniture.
- Vacuuming carpets in guest rooms and hallway.
- Inspecting the condition of all furniture for tears, rips, and stains; reporting any damage for immediate repair.
- Recording all guest requests (special requests, daily special cleaning times, extra towels and/or linens, etc.) for future reference and indicating all Do Not Disturb or refused service requests.
- Exhibiting a professional, respectful, and genuinely helpful demeanor in all interactions with guests and fellow employees.
- Filling the carts with supplies and transporting them to their assigned areas.
- Performing other duties, as assigned.
- Work Conditions and Physical Capabilities
- Fast-paced environment, Tight deadlines, Attention to detail, Combination of standing, walking, Standing for extended periods
- Personal Suitability
- Dependability, Initiative, Judgement, Organized, Team player, Reliability, Flexibility, Client focus, Excellent oral communication, Effective interpersonal skills, Interpersonal awareness
You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with the Harbour House Hotel, however, only those applicants we wish to interview will receive a reply to their application.**
Harbour House Hotel is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Harbour House does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Harbour House takes seriously its obligations under the Human Rights Code.
Staff accomodation is available.
Job Types: Full-time, Part-time, Seasonal
Pay: $17.85-$25.00 per hour
Expected hours: 30 – 40 per week
Experience:
- housekeeping: 1 year (preferred)
Work Location: In person
