Job Summary:
Discovery Family Health is recruiting to add to our high-performance medical administrative team. We are recruiting for a client focused professional with exceptional organizational skills and a great attitude. The Medical Secretary performs administrative and/or clinical tasks to support the work of physicians and other health professionals.
Duties include:
- Maintaining patient confidentiality
- Assisting in effective communication between physicians and patients by responding to incoming telephone calls/voicemails, taking and relaying messages, managing emails, and providing information
- Ensuring office flow by checking in, documenting reason for visit and guiding scheduled patients to exam rooms
- Organizing correspondence by answering phone calls, sorting and distributing mail, scanning paper and electronic records or faxes
- Managing patient referrals by arranging referrals to other health care providers; scheduling appointments for consultations and diagnostic imaging; tracking referrals and following up on consult notes.
- Performing other related duties within the clinic may be assigned
Performance requirements:
- Knowledge of medical terminology and specialized vocabulary as required
- Proficiency in the use of computers including office software, medical record management software (EMR) and email management
- Skilled in establishing and maintaining effective working relationships with patients, medical and clinic staff and the public
- The ability to communicate effectively, both oral and written
- Strong grammar and spelling
Qualities:
- Exceptional customer service skills
- Sense of organization and responsibility
- Ability to multitask in a fast paced environment
- Good communication and interpersonal skills
- Maintains appropriate level of discretion
- Ability to work independently
- Attention to detail
- Ability to develop constructive and cooperative working relationships with others, and maintain them over time
Educational Requirements:
- 2 years of post-secondary education
This is a contract role with full time weekday and possible weekend hours.
Qualified applicants are invited to e-mail a resume and cover letter.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
Hours: 30-40 per week
Job Types: Full-time
Pay: From $17.60 per hour
Benefits:
- On-site parking
- Paid time off
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
