Overview
We are seeking a dedicated and professional Dental Assistant/Receptionist to join our busy dental practice. This role combines front desk administrative responsibilities with clinical support, ensuring a smooth and efficient patient experience. The ideal candidate will possess strong organizational skills, excellent communication abilities, and familiarity with dental and medical office procedures. Experience with electronic medical records and dental software is highly preferred. This position offers an opportunity to work in a friendly environment committed to providing exceptional patient care.
Duties
- Greet patients warmly and manage the front desk operations, including scheduling appointments and confirming patient visits
- Answer multi-line phone systems efficiently and professionally
- Manage patient check-in and check-out processes
- Verify patient insurance information, process payments, and handle billing inquiries
- Assist the dental team during procedures by preparing instruments, sterilizing equipment, and providing chairside support as needed
- Maintain accurate documentation of patient records, treatment plans, and clinical notes
- Ensure the cleanliness and organization of the reception area and clinical spaces
- Manage correspondence, appointment reminders, and follow-up communications with patients
- Support administrative tasks such as filing, data entry, and office supply management
Requirements
- Prior experience as a Dental Receptionist or in a dental/medical office setting is highly desirable
- Proficiency with dental software such as Paradigm is a plus
- Strong knowledge of medical terminology and electronic medical records management
- Excellent communication skills for interacting with patients, staff, and insurance providers
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Office experience including front desk duties, administrative support, or medical office experience preferred
- Knowledge of dental assisting procedures is advantageous but not required; willingness to learn clinical support tasks is essential
- Professional appearance and friendly demeanor with a focus on exceptional customer service
Pay: $25.00-$30.00 per hour
Work Location: In person
