Are you someone who takes pride in helping others and creating safe, welcoming environments? Indigo Park Canada is seeking a reliable and customer-focused part-time Patroller to join our Ottawa team on a 6-months contract with the possibility of an extension. In this role, you’ll be on the front line—ensuring our parking facilities remain safe, secure, and operating smoothly, while delivering exceptional service to the public.
Responsibilities
- Patrol an assigned area by vehicle
- Issue warnings and quotes for illegally parked vehicles (using LPR vehicle system)
- Identify vehicles in violation of parking codes
- Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles
- Observe and report hazardous conditions such as replacement of unsafe signage within lot, etc.
- Prepare and maintain required records, records of parking enforcement, operational records and records of quoted quotations
- Maintain assigned equipment and supplies such as hand-held computers, quote book, etc.
- Provide information to the public regarding parking regulations and facilities
- Inform the public about policies, services or procedures
- Identify stolen, and counterfeit parking permits
- Duties as assigned by manager
Qualifications
- Excellent interpersonal and customer service skills
- Cautious and courteous driver, with a valid full provincial drivers license and a clean driving record
- Confidence in problem solving and ability to manage stressful situations
- Ability to clearly and accurately communicate both written and verbally
- Ability to work efficiently under pressure in a fast-paced environment
- Basic knowledge of handheld computer, personal computer (Windows XP/Mobile) and mobile phone features
Assets
- Enthusiasm for on-going learning, coaching, and training
- Results-oriented individual with a concern for accuracy and customer relations
- Exceptional time management and organizational capabilities
- Flexible schedule and ability to work evenings and weekends if necessary
#IPC2
Indigo Park Canada is the leading provider of parking, transportation, logistics, and consulting services in the country, with over 1,000 locations nationwide. The company’s activities span the entire mobility and parking value chain, including on-street parking services, a comprehensive digital offering, parking enforcement and public space management, as well as soft mobility and last-mile logistics solutions that optimize the use of available urban space to better serve cities and their citizens.
Indigo’s workforce reflects a diverse range of ages, profiles, and roles. We promote inclusion through an equal opportunity policy and are committed to preventing all forms of discrimination in recruitment and workplace relationships. Applications from all qualified individuals are encouraged. In accordance with the Human Rights Code, accommodations are available upon request during the recruitment and selection process.
