Overview
We are seeking a dedicated and detail-oriented Medical Office Administrator to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office by providing exceptional administrative support while maintaining a welcoming environment for patients. This position requires proficiency in various office systems and medical terminology, effective communication skills, and strong organizational skills in order to help in the delivery of high-quality patient care.
Responsibilities
- Manage incoming calls and inquiries using professional phone etiquette, ensuring clear communication with patients and staff.
- Schedule appointments and maintain the office calendar to optimize patient flow.
- Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed accurately.
- Handle medical records management, including electronic filing, retrieval, and data entry.
- Support billing processes by verifying OHIP and assisting with patient invoicing for 3rd party billings.
- Maintain office supplies inventory and assist with vendor management to ensure timely procurement of necessary materials.
- Manage referrals, coordinate with external healthcare providers, and maintain effective communication across the circle of patient care team.
- Streamline workflow, multitask effectively, and prioritize tasks in a fast-paced environment.
- Uphold clinic standards and ensure adherence to relevant regulations and best practices.
Skills
- Proficiency in using phone systems and handling multi-line calls effectively.
- Familiarity with electronic medical records (EMR) systems, particularly OscarPro or Avaros.
- Strong understanding of medical terminology and administrative procedures within a medical office setting.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Exceptional communication skills, both verbal and written, to interact with patients and staff professionally.
- Experience in a family medical office or similar healthcare environment is a plus but not required.
Join our team as a Medical Office Administrator where you can contribute to providing quality patient care while developing your skills in a supportive environment.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Work Location: In person
Pay: $25.00-$30.00 per hour
Benefits:
- Casual dress
- Company pension
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
