Our dental clinic in Markham, ON is looking to add a new full time Dental Front Desk/Receptionist.
Four days a week: Mondays, Tuesday, Wednesdays, Fridays, and alternate Saturdays.
This is a position for a Dental Office - Please DO NOT apply if you don't have experience or education in a dental office setting.
The candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role requires excellent communication skills in English, attention to detail, and familiarity with dental office operations to ensure a smooth patient experience.
Must be proficient fast in the use of computers and computer software. Must be a fast learner and willing to learn the use of new dental software.
Minimum 1 year of experience as a dental administrator OR dental receptionist. However new grads from the dental administration program will be considered.
Requirements
- Must: Excellent communication and people handling skills.
- Proven experience in a dental office setting; experience with Dentrix is preferred
- Familiarity with dental procedures
- Knowledge of medical terminology and electronic medical records systems
- Strong organizational skills with attention to detail
- Excellent communication skills both verbally and in writing
- Ability to handle multiple tasks efficiently in a fast-paced environment
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures
- Schedule, confirm, and reschedule patient appointments using Dentrix
- Manage patient records accurately within electronic medical records systems
- Verify insurance information and process billing and payments
- Answer phone calls, respond to patient inquiries, and provide exceptional customer service
- Collaborate with clinical staff to ensure efficient workflow and patient satisfaction
- Assist with billing and financial transactions
- Perform other administrative tasks as assigned
Pay: $25.00-$32.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
Experience:
- Dental Office: 1 year (preferred)
Work Location: In person
