We have an excellent career opportunity for a Customer Service Representative with experience for our Cambridge Regional Office.
Does this sound like you:
- Self-motivated, enjoy taking on challenges and work on self-improvement
- Strong technical aptitude combined with the ability build solid relationships
- A desire to join a dynamic team, excited to work with industry leading manufacturers and take pride in providing world class service
The Opportunity
Reporting to the Customer Service Supervisor, you will be working as part of a team processing all incoming customer inquires from multiple sources: email,
phone, chat and in person. You will enter sales orders, provide quotations and order confirmations as well as conduct stock checks.
As a Customer Service Representative, you will interact with customers, vendors and other departments within Advanced Motion to provide timely and effective solutions. As an extension of the Sales Team you will collaborate closely with Outside Sales to help achieve overall company sales targets.
What We’re Looking For
You are an experienced (3-5 years) Customer Service Professional with strong interpersonal skills who takes pride in exceeding customers’ expectations. You thrive in a fast-paced environment and are comfortable in shifting priorities as situations demand. This is complemented by a technical aptitude where you can understand how mechanical and electrical components work, how they work together and be able to offer suitable product alternatives to meet client lead times. You have a desire to learn about new technologies and share what you know with our clients.
You have excellent written and verbal communication skills, and you have strong computer and Microsoft Office knowledge and experience working with ERP/Order Management systems. Formal education in Customer Service and/or Industrial Automation fields would be a definite asset.
Company Profile
Advanced Motion & Controls Ltd. (AMC) provides outstanding service and support to the Canadian Automation industry. Join a renowned company which has been supplying solutions and high-tech exclusive automation products for almost 40 years.
We offer an excellent benefits package, competitive salary and incentives to keep you motivated, and we invest in our people! Develop your career in a fast paced, friendly, yet professional (ISO certified) work environment.
Interested in learning more?
www.advancedmotion.com ; [email protected]
Job Types: Full-time, Permanent
Pay: From $45,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Work Location: In person
