Job Title: Operations Lead
Responsibilities:
- Oversee day-to-day operations and ensure smooth functioning of the department
- Develop and implement operational policies and procedures to optimize efficiency
- Monitor and analyze key performance indicators to identify areas for improvement
- Coordinate with cross-functional teams to ensure timely completion of projects
- Train and mentor team members to enhance their skills and productivity
- Conduct regular performance evaluations and provide feedback to team members
- Identify and resolve operational issues in a timely manner
- Collaborate with senior management to develop strategies for business growth
- Maintain a safe and secure work environment for all employees
Qualifications:
- Proven experience in operations management or a similar role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent problem-solving and decision-making abilities
- Exceptional organizational and time management skills
- Effective communication and interpersonal skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to adapt to changing priorities and work under pressure
- Past Starbucks experience is required
To apply, please submit your resume along with a cover letter detailing your relevant experience.
Job Types: Full-time, Part-time
Pay: From $22.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
Ability to commute/relocate:
- Ottawa, ON K1N 5T1: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Starbucks: 1 year (required)
Work Location: In person
