Join Our Mission at the Calgary Drop-In Centre
At the Calgary Drop-In and Rehab Centre (the DI), we’re looking for passionate, community-minded people who know that kindness can change lives.
Whether you’re helping guests find housing, supporting their recovery journey, or keeping our operations running strong, your work here truly matters. Every role at the DI is about creating possibilities for others, and for yourself.
Who We Are
The Calgary Drop-In and Rehab Centre (the DI) is a low-barrier, housing-focused organization serving some of Calgary’s most vulnerable community members.
We believe everyone deserves dignity, safety, and the opportunity to thrive. Every day, our team meets people where they’re at — offering basic needs, compassion, and connection while helping them move toward stable, permanent housing.
Our work is guided by the principles of housing first, trauma-informed care, harm reduction, and recovery-oriented practice. But above all, we’re guided by people — their stories, their strengths, and their potential.
When you join the DI, you’re joining a team built on respect, collaboration, and heart.
The Opportunity
Position Title: People & Culture Advisor
Reports To: Director, People & Culture
Employment Type: Full-time Permanent
Schedule: 5 days on/2 days off, Monday to Friday
Location: 1 Dermot Baldwin Way SE, Calgary, Alberta
About the Department
The People & Culture team is committed to fostering a respectful, inclusive, and values-driven workplace. We work closely with leaders and employees to support meaningful work experiences, a positive organizational culture and strive to create an environment where people feel supported, heard, and valued.
What You’ll Do
Every role at the DI makes a difference. In this position, you will:
- Play an active role in shaping the DI’s people leaders by coaching and empowering them to thrive in their leadership responsibilities.
- Champion an exceptional employee experience by leading annual People & Culture cycles, enhancing processes for greater impact, and modernizing policies to reflect leading practices and ensure compliance with employment legislation.
- Serve as a trusted partner and go-to expert for all people and culture related matters; proactively collaborating with leaders to anticipate challenges, mitigate risks, and unlock the best outcomes.
- Provide expertise in conducting fair and thorough investigations that uphold policy and reinforce a respectful workplace culture.
- Spark learning and growth by mentoring and coaching junior P&C team members to build capability and strengthen culture
- Partner with People & Culture leadership to drive a dynamic, forward-looking strategy; guiding planning and execution to meet both current priorities and the organization’s evolving future needs.
- Elevate the employee experience by role modelling DI values and fostering a strong coaching culture that inspires and empowers people across the organization.
This role is well-suited for a collaborative, strategic minded People & Culture professional who excels at building strong relationships and acting as a trusted advisor across all levels of an organization. The ideal candidate demonstrates sound judgment, delivers thoughtful, value-added solutions, and is skilled in providing coaching and guidance to both leaders and staff.
What You Bring
We know that great people come from all kinds of backgrounds. You don’t have to check every single box! If you’re passionate about helping others and share our values, we want to hear from you.
Must-Have’s
- A diploma or degree in human resources, psychology or related field is required; a combination of education and/or work experience will be considered
- CPHR candidate, designation or relevant designation is required
- Minimum of 5+ years of experience in People & Culture/Human Resources
- Excellent communicator and relationship-builder who understands that service excellence is delivered by employees who are both engaged and empowered
- A demonstrated desire for continuous development and a growth mindset
- Ability to be flexible, take initiative, exercise good judgement and apply discretion while demonstrating a high level of confidentiality in all matters
- Able to use critical thinking to interpret situations and make recommendations based on sound knowledge to produce effective results
- Is a role model for professional conduct, pursuing excellence, seeking opportunities for continuous improvement, and producing creative and/or unique work solutions
- Ability to self-direct and work with minimal supervision, manage time and multiple tasks to accomplish a variety of assignments with conflicting priorities with competing demands
- Ability to use metrics and data to inform leaders about human capital trends and areas of opportunity
- Ability to exercise effective judgment and sensitivity to changing needs and business
- Resilience, stress tolerance, and ability to remain composed when dealing with emotionally charged or stressful situations
- Ability to provide a satisfactory vulnerable sector clearance check.
Nice to Have’s
- Experience with HRIS systems
- Experience working in a 24/7 operation would be an asset
Working at the DI
Working at the Calgary Drop-In Centre (the DI) means being part of meaningful, human-centered work that can sometimes involve complex and emotionally charged situations. You may encounter individuals experiencing crisis, distress, or strong emotions, and situations that require calm, quick thinking, and compassion under pressure.
We know this work can be intense and we also know it’s deeply impactful. That’s why we prioritize staff wellbeing through training, peer and supervisory support, debriefing opportunities, and a strong culture of teamwork. Our environment calls for resilience and steadiness, but it also offers the reward of seeing real change and connection every day. Some roles may also involve occasional exposure to medical distress or bodily fluids, and safety protocols and resources are always in place to support you.
Compensation & Benefits
We believe in taking care of our people so they can take care of others. Our total rewards package includes:
- Comprehensive health and dental benefits
- Employer-matching RRSP program
- Paid vacation, sick, and wellness days
- Employee & Family Assistance Program (Homewood EFAP)
- Life and AD&D insurance
- Ongoing training and professional development opportunities
- On-site parking
Benefits typically begin on the first of the month following your start date, and our P&C team will ensure you have clear information and support from day one.
Why You’ll Love Working Here
Joining the DI means joining a community that believes in people and their capacity, resilience, and worth. You’ll have the chance to:
- Make a tangible difference in people’s lives every single day
- Work with a team that values respect, compassion, and authenticity
- Collaborate with dedicated professionals and community partners
- Be part of an organization that encourages growth, wellbeing, and innovation
You’ll play a key role in supporting an integrated, person-centered approach that promotes wellbeing, dignity, and connection for every individual we serve. At the Calgary Drop-In Centre (the DI), our team members help create safe, inclusive, and trauma-informed spaces where people can access the support they need to move toward stability and housing. In every interaction, you’ll contribute to high-quality, compassionate service that reflects the shared mission, vision, and values of the DI.
Inclusion & Accessibility
At the Calgary Drop-In Centre (the DI), we believe inclusion, compassion, and respect make us stronger as an organization and as a community. We are an equal opportunity employer committed to building a workplace that reflects the diversity of the people we serve.
If you require accommodation during the hiring process, please contact
[email protected] and we’ll be happy to support you.
Ready to Apply?
If this opportunity sounds like the right fit, we’d love to meet you.
Please apply with your resume and cover letter here.
If you have questions or would like to learn more about working at the DI, please visit our website here.
