Applicants must be 19+
The role combines customer service, product knowledge and sales.
1-3 years of sale experience required.
Key Responsibilities:
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Greet customers and provide a welcoming retail experience.
- Verify customer age and identification according to provincial laws.
- Educate customers about cannabis products, including:
- Recommend products based on customer preferences and desired effects.
- Explain dosage, potency, terpene profiles and safe consumption practices.
- Process sales using POS systems and handle cash/card transactions.
- Maintain inventory and restock shelves/displays.
- Ensure compliance with Ontario Law and store policies.
- Keep the store clean, organized and secure.
- Stay updated on new products and industry trends.
Required Skills & Qualifications
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Strong customer service and communication skills.
- Ability to learn cannabis products and regulations fast-pace.
- Sales experience is an asset.
- Comfortable working in a fast-paced retail environment.
- Basic math and cash-handling skills.
- Attention to detail and compliance procedures.
- Must be 19+.
Preferred Qualifications
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Knowledge of strains, cannabinoids and terpenes (preferred, not required).
- POS Knowledge (preferred, not required).
Physical Requirements:
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Standing for extended periods.
- Lifting inventory boxes and stock items.
- Working evenings, weekends, and holidays as needed.
- Customer-focused retail professional with strong knowledge of cannabis products, safe consumption practices, and compliance standards. Skilled in sales, inventory management, and creating positive customer experiences in fast-paced retail environments
