Video System Clerk (Clerk 4)
Regular Full Time
Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.
POSITION OVERVIEW
Surrey Police Service (SPS) has an exciting opportunity for a Regular Full Time Video Systems Clerk (Clerk 4) to join our Specialized Operations Division, within the Investigative Services Bureau. Reporting to the Sergeant, Forensic Video Analyst Team, the incumbent performs a variety of moderately complex clerical tasks. This level of work requires taking initiative and exercising independent judgement within established guidelines.
The Video Systems Clerk provides essential administrative and technical support to a forensic video analysis team. This role supports the intake, organization, and tracking of digital evidence while following best practices consistent with LEVA (Law Enforcement & Emergency Services Video Association), SWGDE (Scientific Working Group on Digital Evidence), and established forensic video methodologies. This position combines front-line administrative duties with structured technical handling of video evidence in a secure, detail-oriented law enforcement environment.
Duties include:
- Receive, download, duplicate. log and track digital multimedia evidence (DME) in accordance with established chain-of-custody protocols.
- Answer and manage incoming calls and requests for the Video Analysis Team in a professional, courteous, and service-oriented manner.
- Assist analysts by organizing media and preparing files for workflow processing.
- Demonstrate strong self-discipline and focus, minimizing non-work-related distractions (e.g., personal cell phone or internet use).
- Being coachable, open to feedback, and willing to learn new processes and skills
Schedule / Hours of Work
This is an on-site position and the anticipated schedule for this position is 7 hour days / 35 hour week. Please note, the hours are subject to change based on operational needs and adherence to the Collective Agreement.
RESPONSIBILITIES
- Plans, coordinates, trains, and supervises clerical staff in a variety of various functions.
- Interprets and communicates departmental regulations to the public to address complex issues.
- Reviews and validates the accuracy, completeness, and compliance of a wide array of records, statements, and office documents within departmental regulations.
- Creates new forms, procedures, and instructions, subject to a review by a supervisor.
Compiles documents by collecting and reviewing a range of data and complex statistical reports.
- Conducts junior level accounting statistical analysis.
- Composes various technical letters.
- Assists other staff in their duties.
- May be assigned to different divisions or sections within the department.
- Performs related duties as required
QUALIFICATIONS
- Completion of Grade 12, supplemented by completion of several business courses at a post-secondary level.
- Minimum 3 years of progressively responsible and diversified clerical experience including some supervisory experience.
- A minimum typing speed of 40 words per minute is required.
- An equivalent combination of education and experience
- All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.
BENEFITS & COMPENSATION
Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.
- This is a unionized position, represented by CUPE 402.
- The compensation range is $31.97/hour - $34.75/hour (pay grade 15) based on 2024 rates.
Applications must be submitted through our online Careers page. This posting will remain open until 11:55pm on August 7, 2026; however, applications will be reviewed on an ongoing basis. We encourage interested candidates to apply as soon as possible, as the posting may close earlier if a suitable candidate is selected.
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Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.
