Are you a results-driven leader with a passion for Distribution and Logistics?
Do you enjoy mentoring and developing other on your team?
Are you an outside-of-the-box thinker looking for ways to make a distribution center more efficient?
ABOUT OUR COMPANY:
For over 60 years, The ECCO Group™ has experienced consistent expansion, with our manufacturing sector dominating the sheet metal HVAC market in Western Canada. Our ECCO Supply™ division offers comprehensive wholesale distribution services for Heating, Ventilation, and Air Conditioning (HVAC) supplies and equipment. With sales branches situated in manufacturing and distribution hubs across Western and Central Canada, we are now extending our team into the United States. We are seeking individuals who are enthusiastic about enhancing customer satisfaction and fostering substantial market expansion to join our organization as we continue to grow.
ABOUT THE POSITION:
We are seeking a highly motivated and experienced Distribution Manager to join our team in Calgary, AB. The Distribution Manager is a key management role responsible for overseeing operations at a regional distribution center. This position ensures efficient handling of products from receipt to shipment, compliance with company policies, and high standards of customer service. The manager also leads inventory management, facility maintenance, and staff development to ensure a safe and effective environment.
If you have a passion for distribution and logistics duties and want to work in an exciting and dynamic environment, we encourage you to apply for this opportunity today!
General Duties:
- Customer Focus & Brand Advocacy: Deliver exceptional customer experiences consistently, enhancing ECCO's brand reputation in the market
- Workplace Collaboration: Foster positive relationships with colleagues and all ECCO employees
- Policy Adherence: Uphold ECCO's Human Resources, Health & Safety policies and procedures
- Safety Champion: Actively contribute to ECCO's safety program by making suggestions, setting a positive example, and prioritizing safety at work
Distribution Operations and Inventory Management:
- Lead all distribution operations including shipping, receiving, and freight coordination.
- Develop and enforce inventory control processes in collaboration with the Corporate Inventory Manager.
- Monitor operational metrics and KPIs to ensure goals are met and identify areas for improvement.
- Maintain regular communication with the Director of Distribution and other senior operations personnel to provide updates and receive strategic direction.
Customer and Order Fulfillment:
- Guarantee high customer satisfaction by ensuring timely and accurate order processing and delivery.
- Resolve distribution-related customer issues in coordination with the customer service team.
- Utilize order management systems (OMS) to track and fulfill orders efficiently.
Facility and Safety Management:
- Oversee maintenance and cleanliness of the warehouse.
- Implement and monitor compliance with safety standards and industry regulations.
- Advocate for continuous improvement through Six Sigma methodologies to enhance operational efficiency.
Leadership and Human Resources:
- Provide leadership, guidance, and coaching to the distribution team to foster a productive and engaging work environment.
- Conduct performance reviews and support professional development of staff.
- Manage recruitment, staffing levels, and succession planning with the approval of the Director of Distribution.
Financial Responsibilities:
- Prepare annual budgets and financial plans for the location.
The duties and responsibilities of this role may evolve due to the dynamic nature of the company.
ABOUT THE IDEAL CANDIDATE:
If you are someone with:
- Post-secondary degree or diploma in Supply Chain Management, Business Administration, or related field.
- Minimum of 10 years experience in warehouse or wholesale distribution management.
- Strong analytical, problem-solving, and decision-making skills.
- Proven ability to manage a team in a high-pressure environment.
- Excellent organizational skills with attention to detail.
- Superior communication skills, both written and verbal.
- Proficiency in MS Office, particularly Excel, and experience with ERP systems including OMS, WMS, and TMS.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Vision care
Application question(s):
- Are you legally authorized to work in Canada?
- How many years of experience in Management do you have?
- Do you have experience with ERP including OMS, WMS and TMS?
Experience:
- warehouse: 10 years (preferred)
Work Location: In person
