Come join our growing team at Laser Vision London. We are seeking an energetic, motivated, and relationship-driven Optometric Relations Consultant / Patient Counsellor to join our growing team. The ideal candidate is passionate about patient care, professional relationship building, and community outreach. This individual will play a key role in strengthening relationships within the Optometric community, increasing brand awareness, and supporting the continued growth of our surgical centre.
Key Responsibilities
- Develop and maintain strong professional relationships with Optometrists and clinic staff throughout Londonsurrounding areas.
- Act as an ambassador for the surgical centre within the Optometric community.
- Identify opportunities to grow referral partnerships and strengthen existing referral networks.
- Manage and successfully execute Continuing Medical Education Programs.
- Manage call cycles for referring Optometrists to ensure consistent touch points with offices.
- Coordinate and host Lunch and Learn events with the Optometry community.
- Represent the clinic at community events, networking opportunities, and professional meetings.
- Build brand awareness through consistent outreach and relationship management.
- Assist with marketing initiatives and outreach campaigns targeting the Optometric community.
- Promote new technologies, procedures, and educational opportunities to referral partners.
- Answer patient questions and provide clarification regarding our services.
- · Counsel patients on LASIK, PRK, ICL, Corneal Cross-Linking, Refractive Lens Exchange, and Premium Cataract Procedures.
- Provide pre-screening consultations with patients when required.
- Deliver exceptional customer service while maintaining professionalism and confidentiality.
Job Types: Full-time, Permanent
Expected hours: 40 per week
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- London, ON N6G 4W3: reliably commute or plan to relocate before starting work (required)
Experience:
- Optical: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
Work Location: On the road
