Responsibilities:
Join our team for multiple employment opportunities within the Social Services Field!
If you are interested in working in a dynamic and rewarding environment , while helping others meet their full potential in all areas of daily living, Pathway Community Services Ltd. will provide you with the opportunity to grow professionally and receive on-job training in an open and supportive environment.
LOCATION : Chilliwack
TYPE OF POSITION: Full-time
HOURS
Overnight (11:00PM-7:00AM)
Position Summary:
The Overnight Awake Support Worker is responsible for remaining fully awake, alert, and responsive for the entire shift while ensuring the health, safety, and well-being of individuals living in a residential setting.
This position provides person-centered support by assisting individuals with activities of daily living, including personal care, bathing, dressing, grooming, toileting, mobility, repositioning, medication administration, meal support (as required), and other individualized care needs. All support must be provided in a manner that respects each individual's dignity, privacy, independence, and personal choices.
The Overnight Awake Support Worker maintains a safe, clean, and supportive home environment, completes required documentation, monitors individuals throughout the night, and responds promptly and appropriately to medical, behavioural, or emergency situations. The role requires the ability to work independently, make sound decisions under pressure, and effectively manage crisis situations while following agency policies and individual support plans.
The Overnight Awake Support Worker works collaboratively with coworkers and other members of the care team to ensure continuity of care and high-quality service delivery. Flexibility to work overnight, evening, weekend, and holiday shifts is required.
RESPONSIBILITIES & ACCOUNTABILITIES
Key Responsibilities
1. Individual Care
Individual Planning
Ensure individual physical, emotional, and spiritual needs are met through appropriate planning and support
Assist the Manager in gathering information for Individual Support Plans
Implementation and Monitoring of Care Plans
Consistently implement all support and behavioural plans
Monitor and document behavioural changes, responses to interventions, and progress
Provide input on individual strengths, needs, and program effectiveness
Maintain high standards of service delivery
Report concerns and progress updates to the Manager
Individual Support
Act as a positive role model in all aspects of daily living
Communicate effectively using each individual’s preferred communication style
Promote autonomy, empowerment, and goal achievement
Create a supportive environment that enhances individual potential
Advocacy
Advocate for individuals when they are unable to do so themselves
Ensure individuals receive appropriate and high-quality services and supports
Health and Safety
Maintain a safe, structured, and supportive environment aligned with agency standards
Conduct safety and risk assessments with individuals and their support network when required
Maintain familiarity with relevant documentation (Risk Assessments, Safety Plans, BSPs, MARs, Diet Plans, Health Care Plans, etc.)
Support inventory management and completion of body checks as required
2. Home Operations
Home Maintenance
Ensure cleanliness, organization, and upkeep of the home environment
Maintain company vehicles and program equipment in good condition
Internal Operations
Assist with staff scheduling and coverage when required
Complete and maintain documentation including daily logs, shift reports, communication books, trackers, and related forms
Communicate relevant updates to the Supervisor and Management in a timely manner
Structural Safety
Comply with all occupational health and safety (OHS) standards related to the physical environment
Stay informed on OHS guidelines and committee updates
3. Health and Safety
Emergency Planning
Follow established emergency protocols
Participate in emergency drills and submit required documentation
Support maintenance of emergency kits and preparedness materials
Respond appropriately to emergencies including fire, power loss, or health crises
Follow WHMIS guidelines and safety procedures
Records and Compliance
Ensure all health and safety records are current, accurate, and accessible
Maintain documentation including risk assessments, MARs, emergency plans, inspections, and evacuation procedures
OHS Competency
Stay current with WorkSafeBC, CARF, and organizational safety standards
Apply safety practices consistently in daily work
Medication Administration
Administer medications according to physician orders and organizational policies
Maintain accurate medication records and ensure safe storage of all medications
4. Teamwork and Professional Development
Maintain strong understanding of individual needs and home operations
Model professional behaviour consistent with code of conduct and agency expectations
Communicate effectively with colleagues, supervisors, and management
Participate in ongoing training and professional development requirements
Apply principles of P.R.I.D.E. in service delivery
Contribute to a positive, collaborative team environment
5. Communication
Collaboration
Maintain respectful, open, and professional communication with all stakeholders
Follow organizational communication standards and code of conduct
Share relevant information with management and team members
Information Sharing
Provide accurate and timely updates regarding individuals and home operations
Use communication tools such as shift reports, communication books, and tracking systems consistently
Accept and apply supervision, feedback, and direction constructively
Advocacy
Continue to advocate for individuals’ needs and rights within all communication contexts
6. Documentation
Reporting
Complete all required internal, external, and medication-related reports accurately and on time
Ensure compliance with organizational documentation policies
Charting and Tracking
Maintain detailed and accurate daily logs and individual data records
Ensure documentation meets standards for clarity, accuracy, and completeness
Inventory Management
Document and report inventory needs or issues to management in a timely manner
KNOWLEDGE, SKILL AND ABILITIES REQUIRED
QUALIFICATIONS
Education
Minimum of 2 years’ experience working with Autism OR an educational background in the Social Services or related field
Diploma and/or degree in the Social Services or related field an asset
CPI and/or Mandt certification and training
First Aid training (Condition of Hire)
Class 5 driver’s license
Background and Experience
Experience in application and understanding of behavioural support plans
Excellent interpersonal and communication skills
Time management and general organizational skills
Ability to work with others
Ability to work independently
Insight into individual’s needs and specific challenges
Experience with phase escalation cycles
Experience accessing community resources
Experience in collaboratively working with a wide collateral service net
Ability to consistently follow and implement all plans of care
Ability to be a strong advocate
Work collaboratively with all members of the team and wrap around services
Key Personal Characteristics
PRIDE
Passionate /Pro-Active
Resourceful /Respectful
Invested/Initiative
Dynamic/ Dependable
Engaged/Energized
