Join our busy, modern optometry clinic and eyewear boutique. We are seeking a motivated, reliable team member who enjoys helping patients, thrives in a fast-paced environment, and is looking for a long-term career with opportunities for growth and increased responsibility.
Why Work Here?
Supportive Doctors
Work alongside experienced optometrists who value teamwork, patient care, and staff development.
Positive Team Environment
Join a dedicated team that works together to provide exceptional patient experiences.
Growth Opportunities
We believe in promoting from within and offer opportunities to take on leadership responsibilities as your skills and experience grow.
Key Responsibilities
- Welcome patients and create a positive experience throughout their visit
- Manage appointment scheduling, recalls, confirmations, and patient communications
- Answer phones, emails, and patient inquiries professionally
- Perform pre-testing procedures including:
- Assist patients with frame and lens selection
- Educate patients regarding eyewear and contact lenses
- Conduct contact lens training for new wearers
- Place and track eyewear and contact lens orders
- Verify prescription accuracy and quality before dispensing
- Process payments and maintain accurate records
- Support daily clinic operations, inventory management, and administrative tasks
- Maintain clean, organized exam rooms and reception areas
- Assist with coordinating workflow to ensure smooth clinic operations
What We're Looking For
- Friendly, professional, and patient-focused
- Strong organizational and multitasking abilities
- Excellent communication and customer service skills
- Reliable, punctual, and accountable
- Quick learner who enjoys taking initiative
- Comfortable working in a busy healthcare environment
- Natural leadership qualities and willingness to take on increasing responsibilities
- Strong computer skills and attention to detail
Education & Experience
- Medical Office Administration, Office Administration, Healthcare Administration, or related education preferred
- Previous experience in optometry, ophthalmology, optical, retail healthcare, or medical administration is an asset
- Experience with EMRs is an asset
Schedule
- Full-time
- Must be available to work Tuesdays, Fridays, and Saturdays
- Additional weekday shifts will be scheduled as needed
This position offers long-term growth opportunities for candidates interested in developing their skills and advancing within the practice.
Pay: $18.00-$21.00 per hour
Benefits:
- Flexible schedule
- On-site parking
- Store discount
- Vision care
Work Location: In person
