The Opportunity
The Senior Safety Officer (SSO) of Operations Enablement plays a key role in strengthening province-wide consistency and excellence in safety oversight. This role focuses on Safety Officer training and development, through in-field and virtual coaching, mentoring, and skills refinement. The SSO Operations Enablement provides guidance on technical decisions, operational practices, and code clarification and application. The SSO provides a quality-assurance function by conducting routine audits, identifying trends, and informing future training and process improvements. As a frontline support and subject matter resource, the SSO helps narrow variability in inspection outcomes and enhances operational effectiveness across all regions for the elevating technology.
Status: Regular, Full-Time, Union
Number of Positions: 1
Pay Grade: Grade 17, starting at $56.11/hour plus 5% TMA
Location: Various regional offices across BC
Reports to: Leader, Operations Enablement
As a Senior Safety Officer, Operation Enablement, you will:
Lead New Safety Officer Training:
- Leads new Safety Officer training, and competency verification.
- Supports regional-based trainers of New Safety Officers.
- Partners with Standards and Technical Leadership Team, and Employee Learning & Development on Safety Officer Journey Maps and competency development.
Ongoing Safety Officer Mentorship & Development:
- Facilitates and plans ongoing Safety Officer development opportunities to increase alignment and standardization of assessment practices and adherence to operational guidance and Standard Operating Procedures.
- Performs routine audits in their respective technology to identify gaps and trends for future training and consistency opportunities.
- Develops and maintains decision logs around technical decisions for ongoing learning opportunities.
- Acts as a Subject Matter Expert (SME) for the Employee Learning and Development Team to help with training content, review, and facilitation.
Provide Safety Officer Support:
- Provides regular in-field and remote support to Safety Officers on initial code clarifications and application, operational practices and technical decision making. Acts as a “help line”. Travels to different regions regularly, spending up to 30% of their time in different regions.
- Manages requests for SSO support and triages and responds to requests in a timely manner.
Process Improvement & Workflow Efficiencies:
- Identifies and supports the implementation of digital tools and workflow efficiencies to help improve assessment consistency and reduce administrative work to create more SO field time.
- Represents Operations as a SME for organizational projects and initiatives
Program Support:
- Provides technical expertise to operational programs
- Lead technology-specific programs and initiatives
- Transportation technology variances
Client Questions:
- Addresses tier one questions on code clarification, application, and Jurisdiction questions. Responsible for addressing ‘tier-one’ inquiries.
Knowledge, Skills & Experience you have:
- 3 + years experience as a Safety Officer in related field
- Completion of a recognized apprenticeship, Red Seal certification, or equivalent trade qualification in related field.
- Ability to work well independently and in a team environment.
- Excellent oral and written communication skills supplemented by above average facilitation and presentation skills.
- Ability to interpret and analyze reports with qualitative and quantitative data.
- Valid BC Driver’s Licence and requirement to travel throughout the province of BC up to 30% of the time.
- Experience leading project, familiarity of project management skills.
- Champion of change and innovation.
- Ability to influence people and lead behaviour change.
- Experience coaching and mentoring employees and teaching and educating the public.
- Ability to assist in developing operational process and procedures.
- Ability to work well independently and in a team environment.
- Ability to work in a digital environment and internal business process systems, such as Starlite, Online Services tools, Microsoft Office Suite, and Qlik.
- Demonstrated knowledge and understanding of the key principles of Reconciliation, including a commitment to building respectful relationships, supporting inclusive practices, and considering Indigenous perspectives in decision-making and engagement.
- Act as a champion for change by promoting the adoption of digital tools, automation, and innovative technologies to support continuous improvement in processes and service delivery.
- Excellent problem solving and decision-making skills.
- Strong inter-personal skills, with demonstrated experience in client service, and conflict resolution.
- Ability to influence cross functional teams.
Technology Specific Education & Experience
Elevating:
- Preference for a two-year diploma from a recognized Institute of Technology supplemented by 5 years of related experience as an elevator mechanic
- Minimum of 3 years of experience as an Elevating Safety Officer
Beyond the role:
- Community & Wellness – We recognize and respect each other’s diverse needs. We strive to maintain a healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time), flexible paid holidays, and flexible work arrangements as we have a hybrid work environment focused on connections.
- Employee Resource Groups – We have Employee Resource Groups (ERGs) for Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI) to support initiatives we’re passionate about.
- Learning & Development – We value giving and receiving feedback, as well as encouraging different ways for us to continuously learn as a company. This can be through lessons learned, wrap up sessions, one-on-one meetings, and team or individual courses, workshops, and conferences. Some tuition reimbursement may apply.
- Compensation & Benefits – You can find our industry-competitive compensation information on our postings. We have outstanding benefits that include extended health, dental and disability coverage, access to an employee and family assistance program, competitive annual paid vacation entitlements, public service defined benefit pension plan, generous top-up allowance for new parents, and time-off for caregiving, moving, and adoption leave.
About Technical Safety BC
At Technical Safety BC, we matter to each other. Together, we apply a systems mindset to safety, embrace possibility, and act on what we learn. Our culture empowers and enables innovation and connection. Our environment welcomes diverse perspectives and learning is celebrated. We make decisions based on data and use our expertise to make the safety system equitable for all.
Our values guide our work.
- We see genius in diversity
- We foster confidence
- We make the complex simple
- We adapt
Technical Safety BC is an independent, self-funded organization that oversees the safe installation and operation of technical systems and equipment across the province. In addition to issuing permits, licences and certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research. Through simplification of our initiatives, we promote understanding and engagement, making safety accessible to everyone. As society changes, we create and adopt new ideas, skills, and tools that will enable us to meet the safety challenges of a highly-connected world.
If you are interested in this position, please apply online by 4:00pm PST on June 17th , 2026. This opportunity will remain open to applications until filled, but priority will be given to those who apply before the deadline. To see a full list of our current opportunities or to learn more about working at Technical Safety BC, please visit our careers page (https://www.technicalsafetybc.ca/learn-about/careers).
We thank everyone who has applied to this opportunity.
