BUILD your future with us!
At Habitat for Humanity Newfoundland and Labrador ReStore, every item donated, every purchase made, and every volunteer hour contributed helps build affordable housing opportunities for families across our province. By giving quality items a second life, we also help keep thousands of usable goods out of landfill every year. It’s retail with a purpose — where community impact and environmental sustainability come together every single day.
The Role
We are currently looking for a Warehouse & Production Lead to help oversee the day-to-day flow of our warehouse and donation processing operations. This is a hands-on operational role for someone who takes pride in organization, problem-solving, efficiency, and maintaining high standards in a fast-paced environment.
The Warehouse & Production Lead plays a key role in ensuring incoming donations are processed efficiently, warehouse operations remain organized and safe, and products move smoothly from donation intake to the sales floor. While this is not a management position, the successful candidate will be expected to take ownership of warehouse workflow, coordinate priorities, and delegate tasks appropriately when assistance is available.
This role is ideal for someone who is dependable, proactive, physically capable, and comfortable balancing operational demands with strong customer and donor service.
DUTIES & RESPONSIBILITIES
Donation Intake & Donor Experience
- Greet donors promptly and professionally in the warehouse and donation receiving area
- Assess incoming donations to determine suitability for resale based on ReStore standards
- Manage donation refusals respectfully and consistently
- Support and promote the ReStore tax receipt program where applicable
- Maintain a donor-focused mindset while balancing operational efficiency and organizational standards
- Act as a positive ambassador for Habitat for Humanity NL in all interactions with donors, customers, volunteers, and staff
Warehouse Production & Processing
- Coordinate and prioritize incoming donation processing to maintain efficient workflow
- Ensure products are cleaned, tested, repaired, priced, and prepared for sale in a timely manner
- Maintain consistent pricing standards in accordance with ReStore procedures
- Ensure products placed on the sales floor are safe, clean, complete, and properly ticketed
- Support a strong “door-to-floor” philosophy for sale-ready merchandise whenever possible
- Coordinate workflow and delegate tasks appropriately when volunteers or additional staff are available
- Assist with loading, unloading, customer carry-outs, and donation movement as required
Record Keeping & Operational Accuracy
- Maintain accurate operational records related to donation intake, refusals, appliance testing, and production tracking
- Ensure documentation required for business donations and tax receipting is completed accurately and on time
- Complete and maintain appliance testing records and compliance paperwork
- Support operational reporting and inventory tracking as required
Waste Management & Recycling
- Oversee waste disposal and recycling programs to ensure organization and efficiency
- Coordinate waste removal and recycling pickups with service providers and partners
- Ensure recyclable materials are sorted and stored properly
- Help minimize landfill waste through effective sorting and salvage practices
Warehouse Organization & Safety
- Maintain a clean, organized, and safe warehouse environment at all times
- Ensure exits and workspaces remain accessible and hazard-free
- Assist in maintaining the cleanliness and organization of exterior donation and warehouse areas
- Ensure no donations, waste, or unsafe materials are left outside after hours
- Follow all workplace safety procedures and promote safe work practices throughout the warehouse
Qualifications & Skills
- Strong organizational and prioritization skills
- Comfortable working independently and taking ownership of operational areas
- Ability to direct workflow and delegate tasks appropriately when needed
- Excellent customer service and interpersonal skills
- Sound judgment and strong decision-making abilities
- Comfortable working in a fast-paced warehouse and retail environment
- Frequent heavy lifting required
- Comfortable using computers and technology for operational record keeping
- Flexible, dependable, and hardworking
- Experience in warehouse operations, retail, recycling, production, or donation based social enterprise is considered an asset
- Commitment to the mission and values of Habitat for Humanity Newfoundland and Labrador
Why Work With Us
Joining Habitat for Humanity Newfoundland and Labrador means more than just having a job, it means making a difference. Here’s why our team loves working here:
- Excellent Work-Life Balance
- Team-Oriented Environment
- Paid Time Off
- Enjoy a surplus of holidays, paid vacation, sick leave, and more!
- Day Shifts Only! No evenings, no Sundays!
- Employee Discount
- RRSP Matching Program
- Comprehensive Benefits Program
- Employee Assistance Program (EAP)
- Purpose-Driven Work
- Contribute to a meaningful cause, knowing that every day you help build stronger communities.
To apply, please send your resume to [email protected]
Only candidates selected for an interview will be contacted.
Job Type: Full-time
Pay: From $18.50 per hour
Benefits:
- Casual dress
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Store discount
Work Location: In person
