Job description:
At Preszler Law Firm, we believe our people, our culture and the way we do business is important. That's why when we hire; we look for a combination of fit and skills.
We have an exciting opportunity to join as an Intake Specialist working in the Litigation Department based in Calgary, Alberta. Your role will include but are not limited to the following:
Main Tasks and Responsibilities:
- Handle incoming calls from potential clients.
- Evaluate potential client cases to determine if they meet our firm’s case criteria.
- Ensure that client information is properly documented.
- Schedule appointments.
- Perform other job-related duties as assigned.
Experience:
- Background in sales and/or customer service.
- Highly organized with the ability to multi-task, learn fast, and work in a team environment.
- Strong work ethic and self-starter, ability to effectively manage multiple priorities and adapt to change within a fast-paced environment..
- Detail oriented.
- A people person with a friendly and compassionate attitude.
- Exceptional oral and written communication skills with the ability to quickly develop a rapport with potential clients over the telephone or in person.
- General computer and typing skills.
- An interest to help vulnerable people going through a traumatic time in their lives.
We offer a friendly work environment and a competitive salary. This is a full-time role in-office role with the opportunity to work in a hybrid capacity after 3 months.
We thank all applicants however only candidates selected for an interview will be contacted.
Benefits:
- Casual dress
- Company events
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Work from home
Experience:
- Customer service: 4 years (preferred)
- insurance adjusting: 2 years (preferred)
- law office: 3 years (preferred)
- Case management: 2 years (preferred)
Work Location: In person
